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Covetrus

Customer Training Specialist

Covetrus, Central, South Carolina, United States, 29630

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Overview

Employer Industry: Animal Health Technology Why consider this job opportunity

Salary up to $61,800 Opportunity for career advancement and growth within the organization Comprehensive benefits package including health, dental, and vision insurance Flexible work environment with the possibility of remote work Chance to make a positive impact on veterinary practices through training and support Supportive and collaborative team atmosphere Responsibilities

Deliver technology training engagements from start to finish using prepared curriculum Conduct online training sessions covering system functionality and best practices for customers Collaborate closely with customers to ensure satisfaction and proficiency in technology solutions Document and track training activities and progress within the internal CRM/Project Management system Assist with technology solutions configurations and setup based on established procedures Qualifications

4-year degree in a related discipline or equivalent experience in a customer-facing role Minimum 1 year of experience in a customer-facing role, preferably in customer training or support Proficiency with Microsoft O365 suite Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred Strong organizational and project management skills Preferred Qualifications

Technology/SaaS experience preferred Experience leading presentations, public speaking, or classroom training for technology or software products Passion for creating and sharing best practices via reliable, repeatable content Veterinary industry knowledge a plus We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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