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Covetrus

Customer Training Specialist

Covetrus, Phila, Pennsylvania, United States

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Employer Industry: Animal Health Technology

Why consider this job opportunity

Salary up to $61,800

Opportunity for career advancement and growth within the organization

Comprehensive benefits package including health, dental, and vision coverage

Flexible work environment with remote training sessions

Chance to make a positive impact on veterinary practices and animal well-being

Supportive and collaborative company culture

What to Expect (Job Responsibilities)

Deliver customer technology training engagements from start to finish using prepared curriculum

Conduct online training sessions covering system functionality and best practices for customers

Collaborate closely with customers to ensure satisfaction and develop proficiency in technology solutions

Document and track training activities within the internal CRM / Project Management system

Participate in special projects and perform other duties as required

What is Required (Qualifications)

4-year degree in a related discipline or equivalent experience in a customer-facing role

Minimum 1 year of experience in a customer-facing role, preferably in customer training or implementation

Proficiency with Microsoft O365 suite

Exceptional verbal and written communication skills

Strong organizational and project management skills

How to Stand Out (Preferred Qualifications)

Experience with Salesforce, ServiceNow, ZenDesk, or similar tools

Technology/SaaS experience

Experience leading presentations or classroom training for technology or software products

Veterinary industry knowledge

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