Insight Global
Overview
Title:
Help Desk Analyst Onsite:
Onsite 5 days a week Duration:
6 month contract+ extensions - potential to convert perm Pay Rate:
$25-28 per hour Base pay range
$25.00/hr - $28.00/hr Responsibilities
Provide exceptional technical assistance to customers in a fintech environment Check internal emails daily and respond to internal requests Resolve complex issues and troubleshoot bugs Escalate problems to the appropriate teams when needed Collaborate with other support specialists to assist internal clients Handle 3-5 incidents daily, using Jira for all activity Qualifications / Required Skills
Knowledge of Active Directory Experience with Jira ticketing systems Hands-on hardware support, shipping assets/equipment, and troubleshooting bugs Laptop support experience Job Function
Information Technology Location
Alpharetta, GA Note: This description reflects the information provided by the client and does not include unverified or external content.
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Title:
Help Desk Analyst Onsite:
Onsite 5 days a week Duration:
6 month contract+ extensions - potential to convert perm Pay Rate:
$25-28 per hour Base pay range
$25.00/hr - $28.00/hr Responsibilities
Provide exceptional technical assistance to customers in a fintech environment Check internal emails daily and respond to internal requests Resolve complex issues and troubleshoot bugs Escalate problems to the appropriate teams when needed Collaborate with other support specialists to assist internal clients Handle 3-5 incidents daily, using Jira for all activity Qualifications / Required Skills
Knowledge of Active Directory Experience with Jira ticketing systems Hands-on hardware support, shipping assets/equipment, and troubleshooting bugs Laptop support experience Job Function
Information Technology Location
Alpharetta, GA Note: This description reflects the information provided by the client and does not include unverified or external content.
#J-18808-Ljbffr