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Provenir

Senior Sales Engineer

Provenir, New York, New York, us, 10261

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Senior PreSales Consultant

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Provenir .

Who We Are Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital‑first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you!

What You’ll Do Provenir is seeking a Senior PreSales Consultant who is a business thought leader and will partner with the company’s customer‑facing teams to sell Provenir’s risk‑decisioning platform. The role is to understand the customer’s business challenges and use expert knowledge of the Provenir solutions from a business and technical perspective to deliver a compelling proposition with strong emphasis on the value that can be delivered. In this role you will establish yourself as a ‘go‑to’ expert both internally and externally.

This role reports directly to the Vice President of PreSales, North America and plays a critical role in influencing new revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles. The Senior PreSales Consultant will partner closely with the Sales, Product, Marketing, Professional Services, and Data Science teams.

Ability to travel on a short‑term basis (0‑25%) may be required.

External Focus

Conduct customer discovery to elicit needs, issues, and pain points

Create compelling story‑telling demonstrations and presentations of the Provenir offering to address the customer’s challenges

Articulate the benefits and potential value of the proposed solution to the customer

Support the sales cycle as required in addition to the above; for example, through Q&A sessions and workshops

Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting boilerplate responses, writing others, and coordinating appropriate subject matter experts company‑wide

Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives

Collaborate closely with Professional Services to ensure a seamless handoff and alignment of proposed solutions with delivery plans and implementation strategy

Partner with internal Data Science teams to align client needs with Provenir’s advanced analytics capabilities, including AI/ML modeling strategies and outcomes

Develop and maintain demonstration environments tailored to client industry use cases, including configuration of Provenir’s platform based on discovery findings

Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership in credit risk, fraud, and financial crime

Serve as a subject matter expert in Credit Risk, Fraud Prevention, and Financial Crime Detection, advising clients and internal teams on market trends, regulatory pressures, and best practices

Demonstrate leadership in guiding clients on the value and differentiation of Provenir’s platform and ecosystem offerings

Internal Focus

Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed

Document the sales process artifacts including customer needs and potential solution options – as discussed with the customer – to ensure a smooth transition to the Professional Services delivery organization

Share developed content and documentation with other global members of the PreSales team and the wider Provenir team for continuing education, demonstration, and process improvement

Contribute to internal enablement sessions including new starter onboarding sessions, lunch‑and‑learns, etc.

Work closely with the Product Managers to ensure learnings and insights from customer interactions are fed back and incorporated in roadmaps to ensure the continued relevance of our solutions in the market

Minimum Requirements

Minimum of 5 years of experience supporting or collaborating with sales teams, ideally within a software vendor or consulting environment

At least 3 years of experience in the financial services industry, particularly in decisioning; familiarity with areas including: Credit Risk, Application Fraud, Financial Crime and Sanctions, Portfolio Management, and/or Collections.

Bachelor’s degree in Business, Computer Science, or a related discipline

Proven ability to collaborate, build trust, and maintain strong relationships with both internal and external stakeholders

Excellent planning and organizational skills; able to manage priorities across multiple workstreams

Strong documentation and communication skills with a sharp attention to detail

Proficient in college‑level writing, editing, and proofreading

Self‑motivated team player who can also work independently

Demonstrates intellectual curiosity and eagerness to learn

Preferred Qualifications

Experience with enterprise technologies, including a basic understanding of model build, programming, and integration patterns

Prior software Professional Services / Implementations experience

Exposure to business intelligence reporting tools, analytics, and data‑driven decisioning platforms

Familiarity with industry best practices in credit risk, fraud detection, and AI‑driven financial services solutions

What You’ll Love About Us Our employees are empowered to be curious, forward‑thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique. Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote‑friendly opportunities, and maternity/paternity leave.

We recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Business Development

Industries Software Development

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