TEKsystems
Job Description:
In this role, you will provide exceptional service to healthcare clients by assisting with patient account inquiries, medical collections, and insurance-related questions. This is a fast-paced, high-volume environment requiring adaptability, professionalism, and strong communication skills.
Responsibilities
Provide assistance via phone for patient account management, billing inquiries, and insurance verification
Handle Medicare and Medicaid-related questions
Contact clients regarding abnormal test results, specimen issues, and requisition verification
Document all calls accurately in internal systems
Collaborate with internal teams to resolve client issues promptly
Other duties as assigned
Shift Details & Training
Training: Monday‑Friday, 8:00 AM – 4:30 PM CT
Future Shift: 9:30 AM – 6:00 PM CT
Attendance during training is mandatory
Workplace Type
3 days onsite (Tuesday‑Thursday)
2 days remote (Monday & Friday)
Remote work from home until hybrid schedule begins January 2026
Skills & Qualifications
High school diploma or GED (required)
Bilingual in Spanish (required)
Minimum 1 year of recent healthcare experience in a call center (preferred)
Strong computer skills and ability to navigate multiple systems
Excellent written and verbal communication skills
Ability to work in a high-volume, repetitive environment
Experience Level:
Entry Level
Job Type & Duration:
Contract-to-Hire (6 months, likely ongoing)
Pay and Benefits
Pay: $18.00/hr
Bill Rate: $26.41/hr
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Application Deadline:
December 19, 2025
Job Type & Location:
Contract to Hire position – Lake Bluff, IL
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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In this role, you will provide exceptional service to healthcare clients by assisting with patient account inquiries, medical collections, and insurance-related questions. This is a fast-paced, high-volume environment requiring adaptability, professionalism, and strong communication skills.
Responsibilities
Provide assistance via phone for patient account management, billing inquiries, and insurance verification
Handle Medicare and Medicaid-related questions
Contact clients regarding abnormal test results, specimen issues, and requisition verification
Document all calls accurately in internal systems
Collaborate with internal teams to resolve client issues promptly
Other duties as assigned
Shift Details & Training
Training: Monday‑Friday, 8:00 AM – 4:30 PM CT
Future Shift: 9:30 AM – 6:00 PM CT
Attendance during training is mandatory
Workplace Type
3 days onsite (Tuesday‑Thursday)
2 days remote (Monday & Friday)
Remote work from home until hybrid schedule begins January 2026
Skills & Qualifications
High school diploma or GED (required)
Bilingual in Spanish (required)
Minimum 1 year of recent healthcare experience in a call center (preferred)
Strong computer skills and ability to navigate multiple systems
Excellent written and verbal communication skills
Ability to work in a high-volume, repetitive environment
Experience Level:
Entry Level
Job Type & Duration:
Contract-to-Hire (6 months, likely ongoing)
Pay and Benefits
Pay: $18.00/hr
Bill Rate: $26.41/hr
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Application Deadline:
December 19, 2025
Job Type & Location:
Contract to Hire position – Lake Bluff, IL
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr