Planet Fitness PT Customer Service Representative
National Fitness Partners, Hickory, NC, United States
Planet Fitness PT Customer Service Representative
Part-Time: Starting at $11 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and new members
Provide a clean, sanitized and safe club environment
Customer Service Representative Benefits
Growth Opportunities over 90% of our management team started as an entry level team member
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership including one free Black Card Membership for a direct family member
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Seniority level Entry level
Employment type Part-time
Job function Other
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At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and new members
Provide a clean, sanitized and safe club environment
Customer Service Representative Benefits
Growth Opportunities over 90% of our management team started as an entry level team member
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership including one free Black Card Membership for a direct family member
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Seniority level Entry level
Employment type Part-time
Job function Other
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