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LHH

Customer Service Representative

LHH, Mercerville-Hamilton Square, New Jersey, United States

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Job Title:

Customer Service Representative

Location:

Hamilton, NJ

Type of Employment:

Temp to Permanent

In Office/Hybrid/Remote:

Fully in Office

Hourly:

$22 - $23/hr Based on years of experience

Job Summary:

If you’re looking to work in a professional office with a fun team, LHH is partnering with a consumer services organization in Hamilton, NJ that is looking to hire a Customer Service Representative as soon as possible! The qualified candidate should have prior customer service experience, excellent phone demeanor, and be computer savvy. The hours are Monday through Thursday 9AM to 5PM with a 30-minute break and Friday from 9AM to 3:30PM with a 30-minute break (36-hour work week).

This role is fully in office.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities

Answer incoming phone calls from existing customers and assist with questions and concerns

Make outbound calls to customers reminding them of missed payments when applicable

Inputting payments for customers

Assisting customers with autopay set up and navigating the company website

Required Experience

Bachelor’s Degree in a related field or 1 year of retail or corporate customer service experience

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite and able to learn new software easily

Ability to type 50WPM minimum

Superb customer service abilities with a knack for de-escalations

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

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