LHH
Bilingual Customer Service Representative
Our client in the logistics and supply chain industry is seeking a Bilingual Customer Service Representative to manage customer inquiries and support shipping operations. This role requires strong organizational skills and the ability to communicate effectively with clients and vendors in multiple languages. Key Responsibilities:
Respond to customer inquiries regarding shipments, delivery schedules, and order status in English and Spanish. Coordinate with drivers, warehouses, and vendors to ensure timely deliveries. Process orders, track shipments, and update customers on status changes. Handle documentation and maintain accurate records in the logistics management system. Resolve issues promptly and escalate complex problems when necessary. Qualifications:
Bilingual proficiency in English and Spanish. 2+ years of customer service experience, preferably in logistics, transportation, or supply chain. Strong attention to detail and ability to multitask in a fast-paced environment. Familiarity with shipping documentation and ERP systems is a plus. Schedule & Compensation:
Full-time hours, MondayFriday. Pay Range: $21$24 per hour (based on experience). Search managed by: Monica Kolli Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, San Francisco Fair Chance Ordinance. Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_819158_3110802
Our client in the logistics and supply chain industry is seeking a Bilingual Customer Service Representative to manage customer inquiries and support shipping operations. This role requires strong organizational skills and the ability to communicate effectively with clients and vendors in multiple languages. Key Responsibilities:
Respond to customer inquiries regarding shipments, delivery schedules, and order status in English and Spanish. Coordinate with drivers, warehouses, and vendors to ensure timely deliveries. Process orders, track shipments, and update customers on status changes. Handle documentation and maintain accurate records in the logistics management system. Resolve issues promptly and escalate complex problems when necessary. Qualifications:
Bilingual proficiency in English and Spanish. 2+ years of customer service experience, preferably in logistics, transportation, or supply chain. Strong attention to detail and ability to multitask in a fast-paced environment. Familiarity with shipping documentation and ERP systems is a plus. Schedule & Compensation:
Full-time hours, MondayFriday. Pay Range: $21$24 per hour (based on experience). Search managed by: Monica Kolli Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, San Francisco Fair Chance Ordinance. Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_819158_3110802