Staffmark Group
Client Account Specialist
Staffmark is hiring a Client Account Specialist to support a respected, long-standing organization in Perry, NY. This role is well-suited for professionals with collections experience who bring a calm, customer-focused approach to resolving account matters while working within clear guidelines and procedures.
Hours & Pay Pay Rate:
$17.20 per hour
Schedule Training Schedule:
Monday-Thursday: 8:00 AM-5:00 PM
Friday: 8:00 AM-4:30 PM
Post-Training Flexible Schedule:
Monday-Thursday: 8:00 AM-9:00 PM
Friday: 8:00 AM-7:00 PM
Employees select an 8-hour shift within these windows and are required to work one evening per week until 9:00 PM.
What You'll Do
Contact customers regarding past-due accounts and explain available resolution options
Handle inbound and outbound calls related to account status and payments
Perform skip tracing to locate updated contact and employment information
Negotiate payment arrangements or elevate complex cases when appropriate
Accurately document all account activity while following required scripts
Verify and update information for special account situations such as bankruptcy or disability
Maintain compliance with all federal, state, and internal regulations
Complete additional duties as assigned based on business needs
What We're Looking For
High school diploma or GED required
At least 1 year of collections experience
Strong verbal communication, reading, and typing skills
Comfort using computer systems and standard office software
High attention to detail and strong organizational skills
Ability to follow procedures and work independently
Benefits This position offers access to a competitive benefits package that supports your professional and personal well-being. Full benefit details will be provided upon hire.
Apply Today If you're ready to take the next step in your career with a structured, supportive team,
click Apply Now . A dedicated recruiter will reach out to discuss this opportunity.
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.
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Hours & Pay Pay Rate:
$17.20 per hour
Schedule Training Schedule:
Monday-Thursday: 8:00 AM-5:00 PM
Friday: 8:00 AM-4:30 PM
Post-Training Flexible Schedule:
Monday-Thursday: 8:00 AM-9:00 PM
Friday: 8:00 AM-7:00 PM
Employees select an 8-hour shift within these windows and are required to work one evening per week until 9:00 PM.
What You'll Do
Contact customers regarding past-due accounts and explain available resolution options
Handle inbound and outbound calls related to account status and payments
Perform skip tracing to locate updated contact and employment information
Negotiate payment arrangements or elevate complex cases when appropriate
Accurately document all account activity while following required scripts
Verify and update information for special account situations such as bankruptcy or disability
Maintain compliance with all federal, state, and internal regulations
Complete additional duties as assigned based on business needs
What We're Looking For
High school diploma or GED required
At least 1 year of collections experience
Strong verbal communication, reading, and typing skills
Comfort using computer systems and standard office software
High attention to detail and strong organizational skills
Ability to follow procedures and work independently
Benefits This position offers access to a competitive benefits package that supports your professional and personal well-being. Full benefit details will be provided upon hire.
Apply Today If you're ready to take the next step in your career with a structured, supportive team,
click Apply Now . A dedicated recruiter will reach out to discuss this opportunity.
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.
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