Carrier
Strategic Account Field Service Specialist
Carrier, Myrtle Point, Oregon, United States, 97458
Employer Industry: Climate and Energy Solutions
Why Consider This Job Opportunity
Opportunity for career advancement and growth within the organization
Eligible for health care benefits, including medical, dental, and vision coverage
Paid time off including up to 15 vacation days, up to 5 sick days, and up to 13 paid holidays
Short-term cash incentives may be available, subject to plan requirements
Supportive and collaborative work environment focused on customer satisfaction
Tuition assistance for continued education and professional development
What to Expect (Job Responsibilities)
Serve as the primary technical liaison for strategic accounts, ensuring seamless communication and support
Maintain regular engagement with senior leadership at customer accounts to address service needs and build strong relationships
Analyze service performance data to identify trends and implement improvement opportunities
Drive customer satisfaction through expert technical guidance and proactive problem-solving
Collaborate closely with engineering, manufacturing, and quality teams to develop effective resolutions for complex issues
What is Required (Qualifications)
High School Diploma or GED
3+ years of experience managing an end-user technical relationship
2+ years of experience with electrical, mechanical, or refrigeration systems
2+ years of experience with proficiency in Microsoft Office applications
Immigration sponsorship is not supported for this position
How to Stand Out (Preferred Qualifications)
Experience working with technical partnerships and OEMs for compatibility and performance improvements
Proven track record in driving customer satisfaction and resolving technical issues effectively
Strong analytical skills to assess service performance data and identify trends
Excellent communication skills to engage with senior leadership and technical teams
Familiarity with climate control systems and related technologies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why Consider This Job Opportunity
Opportunity for career advancement and growth within the organization
Eligible for health care benefits, including medical, dental, and vision coverage
Paid time off including up to 15 vacation days, up to 5 sick days, and up to 13 paid holidays
Short-term cash incentives may be available, subject to plan requirements
Supportive and collaborative work environment focused on customer satisfaction
Tuition assistance for continued education and professional development
What to Expect (Job Responsibilities)
Serve as the primary technical liaison for strategic accounts, ensuring seamless communication and support
Maintain regular engagement with senior leadership at customer accounts to address service needs and build strong relationships
Analyze service performance data to identify trends and implement improvement opportunities
Drive customer satisfaction through expert technical guidance and proactive problem-solving
Collaborate closely with engineering, manufacturing, and quality teams to develop effective resolutions for complex issues
What is Required (Qualifications)
High School Diploma or GED
3+ years of experience managing an end-user technical relationship
2+ years of experience with electrical, mechanical, or refrigeration systems
2+ years of experience with proficiency in Microsoft Office applications
Immigration sponsorship is not supported for this position
How to Stand Out (Preferred Qualifications)
Experience working with technical partnerships and OEMs for compatibility and performance improvements
Proven track record in driving customer satisfaction and resolving technical issues effectively
Strong analytical skills to assess service performance data and identify trends
Excellent communication skills to engage with senior leadership and technical teams
Familiarity with climate control systems and related technologies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr