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Customer Service Representative

Master Printing + Mailing, Berea, OH, United States


Printing & Mailing Expert | Direct Mail & Commercial Print Specialist | Helping Brands & Nonprofits Win the Mailbox Master Printing + Mailing - a full service commercial print and direct mail company - is looking for a proactive, outgoing, and friendly individual to serve as a Customer Service Representative (CSR). As a CSR, you'll provide customers with product information, suggest products to customers that will meet their marketing needs, answer customer questions, place customer orders, help ensure customers are satisfied with products, services and their overall experience.

Ideal Candidate

High school diploma or equivalent required.

Positive attitude, friendly, outgoing and the desire to help others is a MUST.

Strong customer service and problem solving skills.

The ability to be professional, both in attitude and appearance.

Advanced knowledge of digital technology (computers, copiers, scanners) required

Familiarity with Microsoft Office Programs (Word & Excel)

Experience with Quickbooks Online and Adobe Creative Suite a plus.

The ability to multitask, prioritize responsibilities, take the initiative and follow through on commitments.

Effective communication (verbal and written) and organizational skills. Strong attention to detail required.

The ability to work overtime when needed.

This Job

Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Seniority level Mid-Senior level

Employment type Full-time

Industries: Printing Services

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