New Orleans, Louisiana
MANAGEMENT DEVELOPMENT ANALYST I (INVOICING & COLLECTIONS SPECIALIST) (CLASS COD
New Orleans, Louisiana, New Orleans, Louisiana, United States, 70123
Job Summary
The fundamental job duties for this position are to assist management in ensuring full compliancy, both operationally & fiscally, as dictated by the Federal consent decree through the management and execution of the invoicing and collections processes.
Responsibilities
Creating and transmitting invoices
Accurately recording and executing invoice revisions
Executing the Accounts Receivable collections process
Conducting account research and reporting
Providing reports and analysis
Maintaining customer records
Providing input on policy development regarding best practices for invoicing and collections
Maintaining up-to-date knowledge of current Federal, State, and local law and regulations regarding collections activities
Maintaining proficiency in all software and other tools utilized in the invoicing and collections processes
Providing assistance to other OPSE units as necessary
Effectively interacting with the public in person, via telephone, and email
Other duties as assigned
Qualifications
A Bachelor's Degree from an accredited college or university. *
Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date.
Applicants will be required to pass a written test (100% weighted) assessing basic management principles, decision-making & organizing, interpersonal skills, written communication, and mathematics.
Equal Opportunity Statement The City of New Orleans is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to Shana Parker at (504) 658-3516 or TTY/VOICE at (504) 586-4475 or (504) 658-4020.
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Responsibilities
Creating and transmitting invoices
Accurately recording and executing invoice revisions
Executing the Accounts Receivable collections process
Conducting account research and reporting
Providing reports and analysis
Maintaining customer records
Providing input on policy development regarding best practices for invoicing and collections
Maintaining up-to-date knowledge of current Federal, State, and local law and regulations regarding collections activities
Maintaining proficiency in all software and other tools utilized in the invoicing and collections processes
Providing assistance to other OPSE units as necessary
Effectively interacting with the public in person, via telephone, and email
Other duties as assigned
Qualifications
A Bachelor's Degree from an accredited college or university. *
Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date.
Applicants will be required to pass a written test (100% weighted) assessing basic management principles, decision-making & organizing, interpersonal skills, written communication, and mathematics.
Equal Opportunity Statement The City of New Orleans is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, age, physical or mental disability, sexual orientation, creed, culture, or ancestry. Requests for alternate format or accommodations should be directed to Shana Parker at (504) 658-3516 or TTY/VOICE at (504) 586-4475 or (504) 658-4020.
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