Samaritan's Purse
Reception & Visitor Relations Representative
Samaritan's Purse, North Wilkesboro, North Carolina, United States, 28674
Reception & Visitor Relations Representative
Location: North Wilkesboro, NC, United States
Job ID: 16778
Date Posted: Dec 2, 2025
Job Description Get Involved!
Samaritans Purse is seeking a
Reception & Visitor Relations Representative
to join our team in
North Wilkesboro, NC . You can be a part of a highly professional Donor Ministries team. As a
Reception & Visitor Relations Representative , you will provide Samaritans Purse with reception support by greeting and assisting all guests to the Ministry, and answering incoming calls and transferring to the appropriate extension. Come and use your gifts daily to advance the Gospel!
A day in the life of a Reception & Visitor Relations Representative:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of
Reception & Visitor Relations Representative , you will have the opportunity to:
Maintain your personal relationship with Jesus Christ and be an effective witness for Jesus Christ.
Answer phones, proactively interacting with callers in a warm, professional, and positive manner. Field general questions and take requests for information. Determine the caller's need and route the call to the appropriate person or department.
Receive guests, vendors, and other visitors, making them welcome and creating a positive work environment. Follow the guest procedure by connecting the visitor with the most appropriate department or staff member. Assist guests, vendors, and salespersons with Electronic Visitor Registration.
Maintain a current working knowledge of Samaritans Purse history and mission, and communicate clearly and positively to the public.
Monitor the answering machine each morning for calls received after hours and during weekends, as requested. Disburse messages as appropriate.
Assist tour participants by maintaining contact with tour guides and facilitating timely staff response to group needs.
During emergencies, assist with communications to Facilities, Security, or Emergency Services.
Update intranet phone listings and staff photos as staff changes are made.
Follow procedures for accepting donations of all kinds from visitors on campus.
Maintain an orderly and neat reception area at all times.
Be available on a rotating basis to open the switchboard at 7:45am, covering all incoming calls until staff conclude devotions each workday.
Maintain a working knowledge of the database system. Record each donor contact and perform basic account maintenance issues.
Work with Donor Services Support Coordinator on the preparation, distribution, and collection of prayer cards.
Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual.
Attend daily morning devotions and participate in prayer support for the ministry, donors and volunteers.
Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.
Associates Degree and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience is required.
General knowledge of Outlook, Word, Excel, SharePoint, Avaya CMS, ACRM, and other related office support software or equipment.
Poised, alert, hospitable presence, and a servant-hearted demeanor.
Instinct to take initiative to ensure job duties are completed timely and accurately.
Ability to respond to a changing work environment with changing priorities.
Effective communication and interpersonal skills including written and verbal communication skills.
Strong team player with a high degree of flexibility.
Compassion and professionalism.
Twelve credit hours of college-level Biblical studies preferred, not required.
Job Location : North Wilkesboro, NC
Type:
Full-Time
Language Requirement:
Fluency in English (required)
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
Samaritan's Purse Mission Statement Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith
We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.
We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10.
We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22‑23.
We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18‑20; Acts 1:8; Romans 10:9‑15; 1 Peter 3:15.
We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of the human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5‑6; Mark 10:6‑9; Romans 1:26‑27; 1 Corinthians 6:9.
We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35‑38; 22:37‑39, 28:18‑20; Acts 1:8; Romans 10:9‑15 and 12:20‑21; Galatians 6:10; Colossians 2:6‑10; 1 Peter 3:15.
We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37‑39; Romans 12:20‑21; Galatians 6:10.
We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of one's biological sex is a rejection of God's merciful design and creative order. Genesis 1:26‑27; 1 Corinthians 6:9; Deuteronomy 22:5.
Still trying to find your fit at Samaritan's Purse? By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.
#J-18808-Ljbffr
Job Description Get Involved!
Samaritans Purse is seeking a
Reception & Visitor Relations Representative
to join our team in
North Wilkesboro, NC . You can be a part of a highly professional Donor Ministries team. As a
Reception & Visitor Relations Representative , you will provide Samaritans Purse with reception support by greeting and assisting all guests to the Ministry, and answering incoming calls and transferring to the appropriate extension. Come and use your gifts daily to advance the Gospel!
A day in the life of a Reception & Visitor Relations Representative:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of
Reception & Visitor Relations Representative , you will have the opportunity to:
Maintain your personal relationship with Jesus Christ and be an effective witness for Jesus Christ.
Answer phones, proactively interacting with callers in a warm, professional, and positive manner. Field general questions and take requests for information. Determine the caller's need and route the call to the appropriate person or department.
Receive guests, vendors, and other visitors, making them welcome and creating a positive work environment. Follow the guest procedure by connecting the visitor with the most appropriate department or staff member. Assist guests, vendors, and salespersons with Electronic Visitor Registration.
Maintain a current working knowledge of Samaritans Purse history and mission, and communicate clearly and positively to the public.
Monitor the answering machine each morning for calls received after hours and during weekends, as requested. Disburse messages as appropriate.
Assist tour participants by maintaining contact with tour guides and facilitating timely staff response to group needs.
During emergencies, assist with communications to Facilities, Security, or Emergency Services.
Update intranet phone listings and staff photos as staff changes are made.
Follow procedures for accepting donations of all kinds from visitors on campus.
Maintain an orderly and neat reception area at all times.
Be available on a rotating basis to open the switchboard at 7:45am, covering all incoming calls until staff conclude devotions each workday.
Maintain a working knowledge of the database system. Record each donor contact and perform basic account maintenance issues.
Work with Donor Services Support Coordinator on the preparation, distribution, and collection of prayer cards.
Follow policies and procedures of Samaritans Purse as set forth in the Policy Manual.
Attend daily morning devotions and participate in prayer support for the ministry, donors and volunteers.
Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.
Associates Degree and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience is required.
General knowledge of Outlook, Word, Excel, SharePoint, Avaya CMS, ACRM, and other related office support software or equipment.
Poised, alert, hospitable presence, and a servant-hearted demeanor.
Instinct to take initiative to ensure job duties are completed timely and accurately.
Ability to respond to a changing work environment with changing priorities.
Effective communication and interpersonal skills including written and verbal communication skills.
Strong team player with a high degree of flexibility.
Compassion and professionalism.
Twelve credit hours of college-level Biblical studies preferred, not required.
Job Location : North Wilkesboro, NC
Type:
Full-Time
Language Requirement:
Fluency in English (required)
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
Samaritan's Purse Mission Statement Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith
We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.
We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10.
We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22‑23.
We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18‑20; Acts 1:8; Romans 10:9‑15; 1 Peter 3:15.
We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of the human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5‑6; Mark 10:6‑9; Romans 1:26‑27; 1 Corinthians 6:9.
We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35‑38; 22:37‑39, 28:18‑20; Acts 1:8; Romans 10:9‑15 and 12:20‑21; Galatians 6:10; Colossians 2:6‑10; 1 Peter 3:15.
We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37‑39; Romans 12:20‑21; Galatians 6:10.
We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of one's biological sex is a rejection of God's merciful design and creative order. Genesis 1:26‑27; 1 Corinthians 6:9; Deuteronomy 22:5.
Still trying to find your fit at Samaritan's Purse? By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.
#J-18808-Ljbffr