Public Consulting Group
A leading public sector solutions firm in Carson City, NV is seeking a Support Desk Agent to manage customer requests in a fast-paced environment. The successful candidate will provide excellent support for K-12 education software products, document incidents using tools like Zendesk, and engage with clients to resolve issues. Candidates should have strong problem-solving abilities and 3+ years of experience in SaaS support. This role offers a competitive salary ranging from $55,500 to $68,400, along with comprehensive benefits.
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