Public Consulting Group
A public sector solutions firm in Vermont seeks a Support Desk Agent to manage customer requests and provide exceptional service. This role involves using the Zendesk platform to assist K-12 educational software users, document incidents, and troubleshoot issues. The ideal candidate will have strong communication skills, experience in technical support, and a relevant degree. Compensation ranges from $55,500 to $68,400, with various benefits including medical, dental, and retirement plans.
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