K-12 SaaS Support Specialist

A public sector solutions firm located in Little Rock, Arkansas, is hiring a Support Desk Agent to manage customer requests in a fast-paced environment. The role involves interacting with customers through the Zendesk platform, providing excellent service, and ensuring timely ticket resolution. Ideal candidates will possess strong communication skills and experience in SaaS support. Compensation ranges from $55,500 to $68,400, along with benefits including medical care, retirement plans, and paid time off. #J-18808-Ljbffr