Public Consulting Group
A leading public sector solutions firm in Springfield is looking for a Support Desk Agent to manage customer requests in a fast-paced environment. The role involves interacting with customers through the Zendesk platform, ensuring excellent service, and addressing help desk tickets. Ideal candidates will have strong communication skills and a background in SaaS support, particularly within K-12 education. Benefits include medical care and competitive compensation ranging from $55,500 to $68,400.
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