Bilingual QA Specialist - English & Spanish Compliance

A technology and consulting firm is seeking a Quality Assurance Specialist to analyze processes and ensure compliance within their team. The ideal candidate will have a Bachelor’s degree or equivalent experience and be fluent in both English and Spanish. Responsibilities include reviewing case interactions, providing feedback, and coaching recommendations to enhance performance metrics. A collaborative environment is offered with a focus on quality improvements and training. #J-18808-Ljbffr