EY
ServiceNow - Strategic Portfolio Mgmt (SPM) Senior - Tech Cons - Open Location
EY, Richmond, Virginia, United States, 23214
ServiceNow Senior Consultant – Strategic Portfolio Management (SPM)
At EY, we help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. This client‑visible role offers the chance to showcase your leadership, develop your team, and establish new client relationships while growing your consulting and team‑leadership skills.
Your Key Responsibilities
Interact with business stakeholders to evaluate business models and processes.
Analyze newly implemented technology solutions to verify they meet business requirements.
Collaborate with technical teams to design and deliver system architecture solutions.
Skills and Attributes for Success
Act as a workstream lead across all aspects of a ServiceNow SPM project, including design, configuration/development, testing, and deployment.
Manage and mentor a multi‑disciplinary team of 3–5 resources, including offshore consultants, developers, and testers.
Provide guidance and industry‑leading practice expertise for ServiceNow SPM process implementations, aligning solutions with business objectives.
Analyze a company’s people, process, and technology capabilities; offer leading‑practice recommendations and strategic insights.
Lead client process and design sessions and facilitate requirements workshops with functional or business‑process subject‑matter experts.
Support waterfall and agile delivery models, including planning, status reporting, budgets, and risk/issue logs.
Create high‑quality deliverables and project artifacts.
To qualify for the role
bachelor’s degree in Computer Science, Information Systems Management, Engineering, or a related discipline.
2–4 years of relevant ServiceNow SPM project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
3+ years of Big 4 or equivalent consulting experience.
Excellent soft skills: written and verbal communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
Valid U.S. driver’s license.
Willingness to travel to meet client needs.
Ideally, you’ll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Performance analytics and reporting experience; certifications are a plus.
Experience with ServiceNow’s AI solutions (e.g., Now Assist, Agentic, AI Control Tower).
What We Offer You
Competitive compensation and benefits: base salary ranges US $102,500–$187,900; New York City, Washington State, and California (excluding Sacramento) ranges $122,900–$213,400.
Medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Hybrid work model: most client‑serving employees work together in person 40‑60% of the time during engagements.
Flexible vacation policy allowing you to choose the amount of time off that matches your personal circumstances, plus paid holidays, personal/family care, and other leaves.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis.
Equal Opportunity Employment EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. For assistance with the application process, call 1‑800‑EY‑HELP3 or email ssc.customersupport@ey.com.
EY | Building a better working world EY builds a better working world by creating value for clients, people, society, and the planet while fostering trust in capital markets. Enabled by data, AI, and advanced technology, EY’s teams help clients shape the future with confidence and develop solutions for today’s most pressing challenges. EY operates in more than 150 countries across various service lines, including assurance, consulting, tax, strategy, and transactions.
#J-18808-Ljbffr
The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. This client‑visible role offers the chance to showcase your leadership, develop your team, and establish new client relationships while growing your consulting and team‑leadership skills.
Your Key Responsibilities
Interact with business stakeholders to evaluate business models and processes.
Analyze newly implemented technology solutions to verify they meet business requirements.
Collaborate with technical teams to design and deliver system architecture solutions.
Skills and Attributes for Success
Act as a workstream lead across all aspects of a ServiceNow SPM project, including design, configuration/development, testing, and deployment.
Manage and mentor a multi‑disciplinary team of 3–5 resources, including offshore consultants, developers, and testers.
Provide guidance and industry‑leading practice expertise for ServiceNow SPM process implementations, aligning solutions with business objectives.
Analyze a company’s people, process, and technology capabilities; offer leading‑practice recommendations and strategic insights.
Lead client process and design sessions and facilitate requirements workshops with functional or business‑process subject‑matter experts.
Support waterfall and agile delivery models, including planning, status reporting, budgets, and risk/issue logs.
Create high‑quality deliverables and project artifacts.
To qualify for the role
bachelor’s degree in Computer Science, Information Systems Management, Engineering, or a related discipline.
2–4 years of relevant ServiceNow SPM project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
3+ years of Big 4 or equivalent consulting experience.
Excellent soft skills: written and verbal communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
Valid U.S. driver’s license.
Willingness to travel to meet client needs.
Ideally, you’ll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Performance analytics and reporting experience; certifications are a plus.
Experience with ServiceNow’s AI solutions (e.g., Now Assist, Agentic, AI Control Tower).
What We Offer You
Competitive compensation and benefits: base salary ranges US $102,500–$187,900; New York City, Washington State, and California (excluding Sacramento) ranges $122,900–$213,400.
Medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Hybrid work model: most client‑serving employees work together in person 40‑60% of the time during engagements.
Flexible vacation policy allowing you to choose the amount of time off that matches your personal circumstances, plus paid holidays, personal/family care, and other leaves.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis.
Equal Opportunity Employment EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. For assistance with the application process, call 1‑800‑EY‑HELP3 or email ssc.customersupport@ey.com.
EY | Building a better working world EY builds a better working world by creating value for clients, people, society, and the planet while fostering trust in capital markets. Enabled by data, AI, and advanced technology, EY’s teams help clients shape the future with confidence and develop solutions for today’s most pressing challenges. EY operates in more than 150 countries across various service lines, including assurance, consulting, tax, strategy, and transactions.
#J-18808-Ljbffr