Montana Staffing
Referral Specialist
We're seeking a bilingual (Spanish/English) referral specialist to support individuals seeking energy assistance. You'll assist clients by phone and email, provide accurate referrals using a national database, and document interactions with professionalism and care. Key Responsibilities: Communicate effectively with clients in both Spanish and English Offer information and referrals using database tools Maintain accurate records and protect client confidentiality Work independently and as part of a team Stay current on internal procedures and updates Requirements: Customer service or call center experience (Preferred) Strong communication and computer skills Ability to stay calm, patient, and professional under pressure Apply today!
We're seeking a bilingual (Spanish/English) referral specialist to support individuals seeking energy assistance. You'll assist clients by phone and email, provide accurate referrals using a national database, and document interactions with professionalism and care. Key Responsibilities: Communicate effectively with clients in both Spanish and English Offer information and referrals using database tools Maintain accurate records and protect client confidentiality Work independently and as part of a team Stay current on internal procedures and updates Requirements: Customer service or call center experience (Preferred) Strong communication and computer skills Ability to stay calm, patient, and professional under pressure Apply today!