State of Washington
Management Analyst 5 – Health-Related Social Needs (HRSN) Business Analyst
As an HRSN Business Analyst, you will be part of the Health-Related Social Needs (HRSN) unit within the Strategic Development, Engagement and Relations office in DSHS's Home and Community Living Administration. You will support the Office of the Assistant Secretary and focus on analyzing how HRSN services are delivered and experienced across Washington state. You will conduct high-level analysis that supports informed decision-making. This will include reviewing information, studying data, and bringing together both quantitative and qualitative insights to evaluate program performance. Your work will help measure outcomes, monitor trends, and identify where programs are effective and where adjustments are needed. You will also help tell the story behind the data. In coordination with communications staff and through client focus groups, you will translate complex findings into clear, understandable messages that describe the impact of HRSN services. The analysis you provide will be used by executive leadership, boards, elected officials and partner agencies, and will directly inform policy direction, program improvements and long‑range planning across multiple programs or divisions.
This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space can be issued. Occasional travel for meetings may be required based on business needs.
This is Project Employment: The funding for this project is expected to last until June 30, 2028. When the funding runs out, the position will be eliminated.
Responsibilities
Collect and study data from many sources to understand how Health‑Related Social Needs services are working.
Review programs, policies, and outcomes to see what is effective and where changes are needed.
Build clear reports, data dashboards, and summaries that explain results through storytelling in a way people can understand.
Help design quality measures that track progress, outcomes, and program impact.
Work with researchers and analysts to define data needs and support deeper analysis.
Share the story behind the data by combining numbers with real experiences and user feedback.
Respond to questions from leaders by explaining what the data shows and what it does not show.
Support planning and improvement efforts by identifying trends, risks, and opportunities.
Qualifications
Bachelor’s degree in business administration, public administration, law, public health administration, or a related field.
At least five years of experience in at least two of the following areas:
Conducting research.
Analyzing policies, laws, rules, or regulations.
Conducting business analysis and developing requirements.
Leading business projects.
Managing business operations.
Business policy development.
Supervising.
Equivalent combination of experience and education totaling at least nine years is acceptable.
Key Knowledge, Skills, and Abilities
Data analysis: Expertise in data analysis and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters.
Program evaluation: Skill in measuring whether services are meeting their goals and producing real results.
Clear communication: Ability to explain complex information in plain language for leaders, partners and the public.
Research skills: Experience gathering and reviewing qualitative and quantitative information to support decisions.
Policy awareness: Understanding how data and analysis guide policy choices and program direction.
Problem solving: Skill in identifying issues, testing ideas and recommending practical solutions.
Independent judgment: Ability to work with minimal direction and make thoughtful decisions on important issues.
Collaboration: Ability to work with many teams, programs, and partners to move shared work forward.
Contact Information Please email Georgina.Pringle@dshs.wa.gov and reference job number 09145.
Equal Opportunity Statement Washington State Department of Social and Health Services is an equal‑opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity or expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.
E‑Verify® is a registered trademark of the U.S. Department of Homeland Security.
Benefits Washington State offers one of the most competitive benefits packages in the nation. The benefits include medical (including vision), dental and basic life insurance; a medical flexible spending account; basic long‑term disability insurance; optional additional life and disability coverage; dependent care assistance; auto, boat, home and renter insurance; and access to the Washington Wellness program via the Public Employees Benefits Board. Employees and their families are also covered by Medicare and Social Security, and may be eligible for Public Service Loan Forgiveness. Further details on health, retirement, paid leave, staff training and other compensation benefits can be found on the Washington State Department of Social and Health Services website.
The Department also provides paid holidays, optional personal holidays for union members, sick leave, vacation/annual leave, military leave, bereavement leave, leave sharing, parental leave, Family and Medical Leave Act coverage, leave without pay, and other leave accommodations. Full‑time employees earn eight hours of sick leave per month and accrue vacation leave at rates specified by Washington law or applicable collective bargaining agreements. Part‑time employees accrue leave on a pro‑rata basis. Employees participating in the Washington Public Employees' Retirement System (PERS) have two employer‑contributed retirement programs and may also opt into the Deferred Compensation Program (DCP). All employees receive benefits through the PERS, and those living or working out of state may be eligible for additional benefits.
Updated 01‑07‑2026
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This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space can be issued. Occasional travel for meetings may be required based on business needs.
This is Project Employment: The funding for this project is expected to last until June 30, 2028. When the funding runs out, the position will be eliminated.
Responsibilities
Collect and study data from many sources to understand how Health‑Related Social Needs services are working.
Review programs, policies, and outcomes to see what is effective and where changes are needed.
Build clear reports, data dashboards, and summaries that explain results through storytelling in a way people can understand.
Help design quality measures that track progress, outcomes, and program impact.
Work with researchers and analysts to define data needs and support deeper analysis.
Share the story behind the data by combining numbers with real experiences and user feedback.
Respond to questions from leaders by explaining what the data shows and what it does not show.
Support planning and improvement efforts by identifying trends, risks, and opportunities.
Qualifications
Bachelor’s degree in business administration, public administration, law, public health administration, or a related field.
At least five years of experience in at least two of the following areas:
Conducting research.
Analyzing policies, laws, rules, or regulations.
Conducting business analysis and developing requirements.
Leading business projects.
Managing business operations.
Business policy development.
Supervising.
Equivalent combination of experience and education totaling at least nine years is acceptable.
Key Knowledge, Skills, and Abilities
Data analysis: Expertise in data analysis and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters.
Program evaluation: Skill in measuring whether services are meeting their goals and producing real results.
Clear communication: Ability to explain complex information in plain language for leaders, partners and the public.
Research skills: Experience gathering and reviewing qualitative and quantitative information to support decisions.
Policy awareness: Understanding how data and analysis guide policy choices and program direction.
Problem solving: Skill in identifying issues, testing ideas and recommending practical solutions.
Independent judgment: Ability to work with minimal direction and make thoughtful decisions on important issues.
Collaboration: Ability to work with many teams, programs, and partners to move shared work forward.
Contact Information Please email Georgina.Pringle@dshs.wa.gov and reference job number 09145.
Equal Opportunity Statement Washington State Department of Social and Health Services is an equal‑opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity or expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.
E‑Verify® is a registered trademark of the U.S. Department of Homeland Security.
Benefits Washington State offers one of the most competitive benefits packages in the nation. The benefits include medical (including vision), dental and basic life insurance; a medical flexible spending account; basic long‑term disability insurance; optional additional life and disability coverage; dependent care assistance; auto, boat, home and renter insurance; and access to the Washington Wellness program via the Public Employees Benefits Board. Employees and their families are also covered by Medicare and Social Security, and may be eligible for Public Service Loan Forgiveness. Further details on health, retirement, paid leave, staff training and other compensation benefits can be found on the Washington State Department of Social and Health Services website.
The Department also provides paid holidays, optional personal holidays for union members, sick leave, vacation/annual leave, military leave, bereavement leave, leave sharing, parental leave, Family and Medical Leave Act coverage, leave without pay, and other leave accommodations. Full‑time employees earn eight hours of sick leave per month and accrue vacation leave at rates specified by Washington law or applicable collective bargaining agreements. Part‑time employees accrue leave on a pro‑rata basis. Employees participating in the Washington Public Employees' Retirement System (PERS) have two employer‑contributed retirement programs and may also opt into the Deferred Compensation Program (DCP). All employees receive benefits through the PERS, and those living or working out of state may be eligible for additional benefits.
Updated 01‑07‑2026
#J-18808-Ljbffr