Washington State Department of Social and Health Services
DSHS HCLA HRSN Business Analyst
Washington State Department of Social and Health Services, Lacey, Washington, us, 98509
As an HRSN Business Analyst, you will be part of the Health‑Related Social Needs (HRSN) unit within the Strategic Development, Engagement and Relations office in DSHS’s Home and Community Living Administration.
You will support the Office of the Assistant Secretary and focus on analyzing how HRSN services are delivered and experienced across Washington state.
Responsibilities
Conduct high‑level analysis to support informed decision‑making, including reviewing information, studying data, and combining quantitative and qualitative insights.
Measure outcomes, monitor trends, and identify where programs are effective and where adjustments are needed.
Translate complex findings into clear, understandable messages for executive leadership, boards, elected officials, partner agencies, and the public.
Build clear reports, data dashboards, and summaries that explain results through storytelling.
Help design quality measures that track progress, outcomes, and program impact.
Work with researchers and analysts to define data needs and support deeper analysis.
Respond to questions from leaders by explaining what the data shows and what it does not show.
Support planning and improvement efforts by identifying trends, risks, and opportunities.
Qualifications
Bachelor’s degree in business administration, public administration, law, public health administration, or a related field (or equivalent combination of experience and education totaling at least nine years).
Five years of demonstrated experience in two or more of the following areas: conducting research; analyzing policies, laws, rules, or regulations; conducting business analysis and developing requirements; leading business projects; managing business operations; business policy development; supervising.
Additional knowledge, skills and abilities
Data analysis proficiency and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters.
Program evaluation skills to measure whether services meet their goals and produce real results.
Clear communication: ability to explain complex information in plain language for leaders, partners, and the public.
Research skills: experience gathering and reviewing qualitative and quantitative information to support decisions.
Policy awareness: understanding how data and analysis guide policy choices and program direction.
Problem‑solving: ability to identify issues, test ideas, and recommend practical solutions.
Independent judgment: ability to work with minimal direction and make thoughtful decisions on important issues.
Collaboration: ability to work with many teams, programs, and partners to move shared work forward.
Other Details Flexible/hybrid schedule is currently approved; the successful applicant may predominantly telework or use office space if preferred. Occasional travel may be required based on business needs.
The position is project employment; funding is expected to last until June 30 2028. When the funding runs out, the position will be eliminated.
Equity, Diversity, Inclusion The Department of Social and Health Services is an equal‑opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, veteran status, sensory, mental or physical disability, the use of a trained guide dog or service animal, equal pay, or genetic information. Persons requiring accommodation in the application process or this announcement in an alternative format may contact the recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.
Questions about the application process? Please email Georgina.Pringle@dshs.wa.gov and reference job number 09145.
Our Mission The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.
We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental information: prior to a new hire, a background check including criminal record history may be conducted. This may be considered in determining an applicant’s suitability for the role. Employees driving on state business must have a valid driver’s license; employees using a privately owned vehicle on state business must maintain liability insurance on the vehicle. E‑Verify® is a registered trademark of the U.S. Department of Homeland Security.
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You will support the Office of the Assistant Secretary and focus on analyzing how HRSN services are delivered and experienced across Washington state.
Responsibilities
Conduct high‑level analysis to support informed decision‑making, including reviewing information, studying data, and combining quantitative and qualitative insights.
Measure outcomes, monitor trends, and identify where programs are effective and where adjustments are needed.
Translate complex findings into clear, understandable messages for executive leadership, boards, elected officials, partner agencies, and the public.
Build clear reports, data dashboards, and summaries that explain results through storytelling.
Help design quality measures that track progress, outcomes, and program impact.
Work with researchers and analysts to define data needs and support deeper analysis.
Respond to questions from leaders by explaining what the data shows and what it does not show.
Support planning and improvement efforts by identifying trends, risks, and opportunities.
Qualifications
Bachelor’s degree in business administration, public administration, law, public health administration, or a related field (or equivalent combination of experience and education totaling at least nine years).
Five years of demonstrated experience in two or more of the following areas: conducting research; analyzing policies, laws, rules, or regulations; conducting business analysis and developing requirements; leading business projects; managing business operations; business policy development; supervising.
Additional knowledge, skills and abilities
Data analysis proficiency and dashboard reporting, with the ability to explain clearly what is happening in programs and why it matters.
Program evaluation skills to measure whether services meet their goals and produce real results.
Clear communication: ability to explain complex information in plain language for leaders, partners, and the public.
Research skills: experience gathering and reviewing qualitative and quantitative information to support decisions.
Policy awareness: understanding how data and analysis guide policy choices and program direction.
Problem‑solving: ability to identify issues, test ideas, and recommend practical solutions.
Independent judgment: ability to work with minimal direction and make thoughtful decisions on important issues.
Collaboration: ability to work with many teams, programs, and partners to move shared work forward.
Other Details Flexible/hybrid schedule is currently approved; the successful applicant may predominantly telework or use office space if preferred. Occasional travel may be required based on business needs.
The position is project employment; funding is expected to last until June 30 2028. When the funding runs out, the position will be eliminated.
Equity, Diversity, Inclusion The Department of Social and Health Services is an equal‑opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, veteran status, sensory, mental or physical disability, the use of a trained guide dog or service animal, equal pay, or genetic information. Persons requiring accommodation in the application process or this announcement in an alternative format may contact the recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.
Questions about the application process? Please email Georgina.Pringle@dshs.wa.gov and reference job number 09145.
Our Mission The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.
We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental information: prior to a new hire, a background check including criminal record history may be conducted. This may be considered in determining an applicant’s suitability for the role. Employees driving on state business must have a valid driver’s license; employees using a privately owned vehicle on state business must maintain liability insurance on the vehicle. E‑Verify® is a registered trademark of the U.S. Department of Homeland Security.
#J-18808-Ljbffr