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Spade Recruiting

Entry Level Customer Service - WFH

Spade Recruiting, Poland, New York, United States

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About Us We’re a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.

The Role As a Client Success Specialist, you’ll be the main point of contact for policyholders—answering questions, guiding them through benefits, and ensuring they feel supported every step of the way.

Key Responsibilities

Explain policy benefits and guide clients through updates or claims

Provide clear, easy-to-understand education on coverage

Partner with team leaders to streamline onboarding and service

Be the trusted go-to for client support needs

What We’re Looking For

Strong communication skills and a genuine desire to help others

Tech-savvy and comfortable in a remote environment

Organized, detail-oriented, and self-driven

Customer service or insurance background is a plus (not required)

Must be legally eligible to work in the U.S. or Canada

✨What You’ll Get

100% remote with flexible scheduling

Weekly pay + performance incentives

Ongoing training and mentorship

Clear paths for career growth

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