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Smartcloudsolution

Senior Salesforce Administrator (790162)

Smartcloudsolution, Frankfort, Kentucky, United States

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Job Title:

Senior Salesforce Administrator Location:

Franklin County Travel Required:

Yes – Meetings as needed Years of Relevant Experience:

7 years Preferred Education:

Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field. Job Description

Create and manage changes to the system without interruption to the user Modify/configure the system to increase benefits and usability Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations CRUD management & maintenance of user & system licenses Communicate with users regarding new features, enhancements, and changes to the system Monitor usage and mentor users/groups needing assistance Continually seek ways to further enhance the end-user experience Document company processes and workflows Develop process documentation and field maps Create new processes and associated reporting Import data as appropriate Monitor and manage exception logs for back-end system integration with SFDC Monitor, maintain & improve data quality Create & maintain dashboards Create & maintain reports including folder maintenance Mandatory Skills

Salesforce.com Administrator certification is required Bachelor’s degree in information technology or related field Excellent analysis and problem-solving skills Detail oriented and self-starter with strong written and interpersonal skills Ability to work independently, as well as part of a team Great communication skills with enthusiastic personality Certifications or Desired Skills

Salesforce Salesforce Service Cloud Salesforce Shield Drawloop Copado ezProtect OwnBackup – backups and seeding Metazoa Snapshot

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