USCCA
U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote in Tex
USCCA, Dallas, Texas, United States, 75215
Overview
Employer Industry: Customer Service and Marketing for the Firearms Industry Benefits
Starting salary of $21.00/hour with additional shift premiums and commission eligibility 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually 100% remote work from your home office, eliminating commute time and traffic Robust insurance coverage options, including Medical, Dental, Vision, HSA, FSA, Life, STD, and LTD Opportunity to work in a mission-driven environment recognized as one of America\'s Most Loved Workplaces Responsibilities
Engage with customers, members, and prospects through inbound and outbound calls and digital channels Provide knowledgeable and respectful responses without relying on scripts Utilize a "find needs, fill needs" approach to offer solutions and sell memberships and products Address customer concerns with empathy, ensuring exceptional service and member retention Collaborate with team members for continuous learning and growth while maintaining alignment with company values Qualifications
High School diploma or equivalent required; Associate’s degree or higher preferred Prior work experience in a customer service or sales role is required Must pass and maintain Producer Property and Casualty License; paid training is provided Excellent interpersonal skills with strong written and verbal communication abilities Computer fluency and knowledge of software applications and advanced internet functions Preferred Qualifications
Experience in addressing customer concerns via phone, digital chat, social media, and SMS/text Knowledge of self-defense and familiarity with firearms is preferred but not necessary #CustomerService #RemoteWork #SalesCareer #InsuranceBenefits #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Customer Service and Marketing for the Firearms Industry Benefits
Starting salary of $21.00/hour with additional shift premiums and commission eligibility 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually 100% remote work from your home office, eliminating commute time and traffic Robust insurance coverage options, including Medical, Dental, Vision, HSA, FSA, Life, STD, and LTD Opportunity to work in a mission-driven environment recognized as one of America\'s Most Loved Workplaces Responsibilities
Engage with customers, members, and prospects through inbound and outbound calls and digital channels Provide knowledgeable and respectful responses without relying on scripts Utilize a "find needs, fill needs" approach to offer solutions and sell memberships and products Address customer concerns with empathy, ensuring exceptional service and member retention Collaborate with team members for continuous learning and growth while maintaining alignment with company values Qualifications
High School diploma or equivalent required; Associate’s degree or higher preferred Prior work experience in a customer service or sales role is required Must pass and maintain Producer Property and Casualty License; paid training is provided Excellent interpersonal skills with strong written and verbal communication abilities Computer fluency and knowledge of software applications and advanced internet functions Preferred Qualifications
Experience in addressing customer concerns via phone, digital chat, social media, and SMS/text Knowledge of self-defense and familiarity with firearms is preferred but not necessary #CustomerService #RemoteWork #SalesCareer #InsuranceBenefits #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr