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Lowe's Companies, Inc.

Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc., Model City, New York, United States

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Full Time - Sales Specialist - ProServices - Day Join Lowe's as a Pro Sales Specialist. You will guide and consult every Pro customer who walks through our doors, helping them find the products and services needed to run their businesses.

Your Impact at Lowe's As a Pro Sales Specialist you will:

understand the Pro business and customer needs , locate, demonstrate, select, quote, and order merchandise; communicate service benefits; and support customers throughout the Fulfillment and Delivery network.

How We Support You

Earn performance‐based bonuses.

Access top‑tier health insurance options.

Obtain tuition assistance.

Participate in a company‑matching 401(k) and optional Employee Stock Purchase Program.

Receive a 10% Associate Discount.

Learn new trade skills via the Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Your Day at Lowe's Pro Sales Specialists are active throughout the store or garden center, answering phones and communicating with Pro customers to discuss project needs and deliver solutions.

Key Responsibilities

Understand the Pro business to help customers locate, demonstrate, select, quote, and order merchandise.

Work with Lowe's Pro Supply to fulfill orders through the Fulfillment and Delivery network.

Communicate service, brand, and value benefits of the Fulfillment and Delivery network.

Prospect and utilize the CRM to build customer relationships, improve service, increase sales, and raise visibility to Pro Supply services.

Assist customers in signing up for MVPs Pro rewards, partnership programs, Pro Credit solutions, and the Pro wallet.

Provide information on stock, special orders, feature benefits, applications, and warranty matters.

Cross‑train in other store areas to enhance service and learn about cross‑product interests.

Complete other duties as assigned.

Minimum Qualifications

High school diploma or equivalent.

1–2 years of sales experience with the ability to identify and sell products based on customer needs.

1–2 years of customer service experience, greeting customers, answering phones, and building relationships.

Physical ability to sit, bend, stand, move around the store, and lift up to 25 lbs unassisted.

Flexibility to work a variety of shifts, including nights and weekends.

Comfort with using common retail technology, such as smartphones and tablets.

Obtain sales‑related licensure or registration if required by state law.

Preferred Qualifications

Experience in a sales environment with goals or metrics.

Experience entering and submitting customer sales orders, including special orders.

Professional certification related to the department.

Bi‑lingual skills.

Travel Requirements None regularly; occasional travel may be required for meetings, training, or support of neighboring stores.

Working Conditions Work may involve indoor and outdoor conditions, extreme heat or cold, wet or humid environments, and occasional noise. Lifting guidelines limit single lifts to 75 pounds, with team lifts used minimally. Powered equipment may be used with proper training.

About Lowe's Lowe's Companies, Inc. is a Fortune 50 home‑improvement company serving approximately 16 million customer transactions a week in the United States. With an FY 2023 sales total of over $86 billion, Lowe's operates 1,700+ stores and employs about 300,000 associates. We support the communities we serve through programs focused on safe, affordable housing and the development of the next generation of skilled trade experts.

Pay Range $18.00 - $20.20 per hour. Starting rate of pay may vary based on position offered, location, education, training, and/or experience.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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