Concentrix
Employer Industry: Customer Service and Sales
Why Consider this Job Opportunity
Base salary of $17/hr, with actual salaries varying based on qualifications and experience
Opportunities for paid training and performance-based incentives
Flexible work-from-home arrangement
Robust benefits package including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Strong emphasis on career growth with 80% of management promoted from within
Inclusive company culture with various employee resource groups and networking opportunities
What to Expect (Job Responsibilities)
Provide inbound and outbound customer support using a call flow guide
Ask probing questions to understand customer needs
Persuade customers to consider additional products and/or services
Build client relationships and find new ways to retain customers
Track, document, and retrieve information in databases
What is Required (Qualifications)
3+ months of soft sales experience (upselling/recommending products or services)
Basic understanding of upselling, persuasion, and communication skills
Open availability for work shifts
High school diploma or GED
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Experience with telemarketing or soliciting
Ability to work in a quiet, distraction-free environment
Previous experience in a customer service role
#CustomerService #Sales #RemoteWork #CareerGrowth #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why Consider this Job Opportunity
Base salary of $17/hr, with actual salaries varying based on qualifications and experience
Opportunities for paid training and performance-based incentives
Flexible work-from-home arrangement
Robust benefits package including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Strong emphasis on career growth with 80% of management promoted from within
Inclusive company culture with various employee resource groups and networking opportunities
What to Expect (Job Responsibilities)
Provide inbound and outbound customer support using a call flow guide
Ask probing questions to understand customer needs
Persuade customers to consider additional products and/or services
Build client relationships and find new ways to retain customers
Track, document, and retrieve information in databases
What is Required (Qualifications)
3+ months of soft sales experience (upselling/recommending products or services)
Basic understanding of upselling, persuasion, and communication skills
Open availability for work shifts
High school diploma or GED
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Experience with telemarketing or soliciting
Ability to work in a quiet, distraction-free environment
Previous experience in a customer service role
#CustomerService #Sales #RemoteWork #CareerGrowth #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr