
Senior Enterprise Customer Success Lead (Tokyo)
Genesys, Tulsa, OK, United States
A technology firm is seeking a Senior Customer Success Manager to enable enterprise customers to transform their customer experience through AI-powered solutions. You will manage a portfolio of customers, guiding them through their transformation journeys and identifying upsell opportunities. Ideal candidates will have 8+ years of experience in a tech-related field, strong interpersonal skills, and fluency in Japanese and business-level English.
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