Orkin
Remote OCCC Bilingual Spanish Customer Service Agent
Orkin, Granite Heights, Wisconsin, United States
*** 3 weeks ago Be among the first 25 applicants
***
*** Overview *** *** Are you self‑motivated? Do you enjoy helping people? Do you have extraordinary sales and customer service experience? Can you work in a fast‑paced environment? If you possess these qualities, you will fit right in line with our team! ***
*** Benefits *** *** *** *** Variety of schedules (nights, weekends, holidays) *** *** A quality training program (must attend Mon‑Fri 9am‑6pm EST) *** *** Gamification methods to measure performance and increase engagement virtually *** *** Great pay and incentives ($17.73/hour minimum plus potential for commissions) *** *** Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan *** *** ***
*** Responsibilities *** *** *** *** Identify customers’ needs, clarify information, research every issue and provide solutions. *** *** Support our field’s peak season that starts building around February. *** *** During peak season you can expect heavy call volume. *** *** Manage the customer relationship to ensure best‑in‑class service. *** *** Identify opportunities for cross‑selling and upselling. *** *** Assist customers by offering remedies to retain business. *** *** Work remotely from your home office (we will provide the computer and other equipment necessary). *** *** Use different gamification tools to measure performance. *** *** ***
*** Qualifications *** *** *** *** High School/GED. *** *** 1‑2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred. *** *** Bilingual (Fluent communicating in English and Spanish, written and oral). *** *** Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences. *** *** We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law. *** *** ***
*** Work From Home Requirements *** *** *** *** Appropriate workspace in your home (private/semiprivate, free of distractions and background noise). *** *** A workspace with adequate furnishings (desk, chair) and lighting. *** *** Minimum of 50 mbps download/20 mpbs upload high‑speed internet connection; must hard‑wire directly to a modem (speed test via www.speedtest.net). *** *** ***
*** What You’ll Need *** *** *** *** Excellent interpersonal and communication skills. *** *** Strong computer skills in various software and web‑based applications. *** *** Proficient in Microsoft Office. *** *** Comfortable working in a high‑volume role. *** *** Ability to prioritize tasks and manage time efficiently. *** *** ***
*** Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. *** #J-18808-Ljbffr
*** Overview *** *** Are you self‑motivated? Do you enjoy helping people? Do you have extraordinary sales and customer service experience? Can you work in a fast‑paced environment? If you possess these qualities, you will fit right in line with our team! ***
*** Benefits *** *** *** *** Variety of schedules (nights, weekends, holidays) *** *** A quality training program (must attend Mon‑Fri 9am‑6pm EST) *** *** Gamification methods to measure performance and increase engagement virtually *** *** Great pay and incentives ($17.73/hour minimum plus potential for commissions) *** *** Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan *** *** ***
*** Responsibilities *** *** *** *** Identify customers’ needs, clarify information, research every issue and provide solutions. *** *** Support our field’s peak season that starts building around February. *** *** During peak season you can expect heavy call volume. *** *** Manage the customer relationship to ensure best‑in‑class service. *** *** Identify opportunities for cross‑selling and upselling. *** *** Assist customers by offering remedies to retain business. *** *** Work remotely from your home office (we will provide the computer and other equipment necessary). *** *** Use different gamification tools to measure performance. *** *** ***
*** Qualifications *** *** *** *** High School/GED. *** *** 1‑2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred. *** *** Bilingual (Fluent communicating in English and Spanish, written and oral). *** *** Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences. *** *** We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law. *** *** ***
*** Work From Home Requirements *** *** *** *** Appropriate workspace in your home (private/semiprivate, free of distractions and background noise). *** *** A workspace with adequate furnishings (desk, chair) and lighting. *** *** Minimum of 50 mbps download/20 mpbs upload high‑speed internet connection; must hard‑wire directly to a modem (speed test via www.speedtest.net). *** *** ***
*** What You’ll Need *** *** *** *** Excellent interpersonal and communication skills. *** *** Strong computer skills in various software and web‑based applications. *** *** Proficient in Microsoft Office. *** *** Comfortable working in a high‑volume role. *** *** Ability to prioritize tasks and manage time efficiently. *** *** ***
*** Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. *** #J-18808-Ljbffr