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Sales Estimator / Sales Administration
Our client is a local manufacturer of security products. Due to continued growth, they are looking for a Sales Support Coordinator / Estimator to join the team. This is not a sales role; you will act as the key link between customers, the sales team, engineering/design, and projects, ensuring enquiries, quotations and information are progressed smoothly and efficiently.
Key Responsibilities
Support two sales colleagues by coordinating day‑to‑day activity, keeping records accurate, and ensuring actions are followed through.
Manage incoming enquiries and provide professional customer support by phone/email.
Liaise with engineering/design to gather technical information and clarify requirements.
Prepare and issue quotations, costings and supporting documentation.
Monitor quotations and follow‑ups, updating status, notes and next actions on the CRM system (or similar).
Maintain accurate customer and project records, ensuring documentation is organised and up to date.
Chase information internally/externally to keep work moving and deadlines on track.
Support handover information to project teams when needed.
Handle general sales administration and document management.
Requirements
Experience in an office‑based administration/support role (essential).
Strong IT skills, especially Microsoft Excel (essential).
Organised and methodical with good attention to detail.
Ideally you will understand margins and costs.
Clear, confident communicator with a customer‑focused approach.
Able to manage multiple priorities in a busy environment.
Exposure to technical products/drawings (beneficial but not essential—training provided).
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Key Responsibilities
Support two sales colleagues by coordinating day‑to‑day activity, keeping records accurate, and ensuring actions are followed through.
Manage incoming enquiries and provide professional customer support by phone/email.
Liaise with engineering/design to gather technical information and clarify requirements.
Prepare and issue quotations, costings and supporting documentation.
Monitor quotations and follow‑ups, updating status, notes and next actions on the CRM system (or similar).
Maintain accurate customer and project records, ensuring documentation is organised and up to date.
Chase information internally/externally to keep work moving and deadlines on track.
Support handover information to project teams when needed.
Handle general sales administration and document management.
Requirements
Experience in an office‑based administration/support role (essential).
Strong IT skills, especially Microsoft Excel (essential).
Organised and methodical with good attention to detail.
Ideally you will understand margins and costs.
Clear, confident communicator with a customer‑focused approach.
Able to manage multiple priorities in a busy environment.
Exposure to technical products/drawings (beneficial but not essential—training provided).
#J-18808-Ljbffr