Mid Market Account Executive - Contact Center

Employer Industry: Communication Technology

Responsibilities

Qualify leads and perform needs assessments, engaging technical resources as needed

Create, deliver, and manage client presentations, proposals, and coordinate quarterly business reviews

Utilize solution-selling and value-selling techniques to effectively close sales processes

Develop and maintain business within existing accounts, managing complex sales situations and campaigns

Partner with sales Account Executives to upsell current customers and assist in closing potential customers

Qualifications

Experience in Telephony Contact Center Sales

Demonstrated experience leading others with product/service training and sales guides

Proficiency in utilizing Customer Relationship Management (CRM) tools

Ability to work strategically with management to deliver forecasts and identify opportunities

Strong communication skills to engage with clients and team members effectively

Preferred Qualifications

Experience in developing go-to-market co-sell strategies with internal teams and partners

Familiarity with managing complex sales campaigns and situations

Strong ability to analyze trends and provide recommended solutions

Previous experience in a fast-paced, problem-solving environment

Knowledge of industry trends in communication technology

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