Service BDC Representative

divh2Service BDC Representative/h2pThe role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department./ppstrongBDC Representative Responsibilities:/strong/pulliAnswering incoming phone calls and online enquiries./liliLogging customer details and comments in our system./liliScheduling appointments and following up with any no show customers./liliGreeting and assisting walk-in customers, and treating all clientele with courtesy and respect./liliAdhering to all company policies and procedures./liliMaintaining contact with customers to ensure they are happy with our service./liliEnsuring potential customers are aware of any promotions./liliAssisting with various other tasks at the dealership./li/ulpstrongSkills:/strong/pulliHighly motivated/liliGood time management skills/liliProven track record of achieving or over-achieving goals/liliOutstanding communication skills/liliProfessional work ethic/liliGreat attitude with a high-energy personality/liliSuperior customer service skills/liliScheduling experience preferred/liliCustomer service experience preferred/liliAutomotive experience helpful/li/ulpstrongBenefits:/strong/pulliMedical/Dental/Vision Insurance/liliShort and Long-Term Disability/liliLife Insurance/lili401(k)/liliPaid Sick time/liliVacation time/li/ul/div