Service BDC Representative Vallejo CDJR

divh2Service BDC Representative/h2pVallejo Chrysler Dodge Jeep Ram is looking for an energetic and customer-focused Service BDC (Business Development Center) Representative to join our busy Service Department! If you thrive in a fast-paced environment, enjoy talking to people, and can manage a high volume of phone calls while maintaining excellent customer service, we want to meet you!/ph3Responsibilities:/h3olliHandle a high volume of inbound and outbound service calls./liliSchedule service appointments and confirm customer details accurately./liliGreet and assist customers over the phone and in person with professionalism and care./liliFollow up with customers regarding service reminders, updates, and satisfaction./liliCoordinate with service advisors and technicians to ensure smooth operations./liliMaintain accurate records in the CRM system./li/olh3Qualifications:/h3ulliPrevious experience in a BDC, customer service, or call center environment preferred (automotive experience a plus!)./liliExcellent phone etiquette and communication skills./liliAbility to multitask and stay organized under pressure./liliFriendly, professional, and positive attitude./liliStrong computer and typing skills./li/ulh3We Offer:/h3ulliCompetitive hourly pay + performance bonuses./liliHealth, dental, and vision benefits./liliPaid time off and holidays./liliOpportunities for growth within our dealership group./liliSupportive, team-oriented work environment./li/ulpApply Today! Join the Vallejo CDJR team and help us deliver exceptional customer experiences every day./ppTo Apply: Send your resume to msaleh@vallejo-cdjr.com or apply in person at Vallejo CDJR, 4325 Sonoma Blvd, Vallejo CA 94589/p/div