Crane WW
divh2Import Brokerage Agent/h2pEssential Job Functions:/pulliCompile and prepare commercial regulatory documents for entry processing/liliCoordinate and confirm release while operation in compliance of US customs regulations/liliCoordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required/liliRespond to incoming communications from internal and external customers and where necessary resolve and escalate issues as needed/liliCommunicate and coordinate all customs clearance/liliRespond to inquiries regarding status of shipments in transit; follow through on trace request as necessary/liliPrepare customs entries and follow-up with the clearance process on all entries prepared/liliScan, file, copy, and assemble documents including: bills of lading, dock receipts, licenses, and consulate documents/liliCalculate duties or tariffs to be paid on merchandise/liliReview rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise/liliProcess post-entry work including ruling requests, CF 28s, refunds, protests, and drawbacks/liliReview and assess accuracy, verify country of origin/export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved/liliStay up-to-date on all customs changes/liliResearch customer claims ensuring the highest level of customer service on every call and ensure that all service complaints are handled diplomatically, channeling pertinent information to supervisor/manager/li/ulpOther Skills Abilities:/pulliGood oral and written communication skills/liliMust have excellent customer service skills/liliBasic Computer Skills/li/ulpEducation Experience:/pulliHigh School Diploma or GED/liliThree Years industry Experience/liliMinimum five years related experience/li/ulpPhysical Requirements:/pulliTalking, hearing and using hands to operate computer equipment/liliVision abilities required by this job include close vision and the ability to adjust focus/liliJob may require extended sitting or standing, use of standard office equipment./li/ulpWhy Should You Work for Crane?/ppAt Crane, we believe in providing our employees with excellent benefits at a Great Place to Work./ppWe offer:/pulliQuarterly Incentive Plan/lili136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use/liliExcellent Medical, Dental and Vision benefits/liliTuition Reimbursement for education related to your job/liliEmployee Referral Bonuses/liliEmployee Recognition and Rewards Program/liliPaid Volunteer Time to support a cause that is close to your heart and contributes to our communities/liliEmployee Discounts/liliWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates/li/ulpCome join the leader in logistics and take your career in the right direction./ppDisclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed./ppThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWe maintain a drug-free workplace and perform pre-employment substance abuse testing./ppThis position requires the final candidate to successfully pass an E-Verify Check./ppCompany benefits are contingent upon meeting eligibility requirements and plan conditions./p/div