Remote Customer Advocate Lead — SaaS Support Coach

A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This remote role focuses on delivering exceptional customer experiences, maintaining response times, and improving team metrics. Candidates should have experience in customer support within the SaaS industry, strong technical skills, and the ability to coach team members. A generous compensation package includes salary ranging from $81,787 to $120,614, equity options, and extensive benefits including 35 days off annually. #J-18808-Ljbffr