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Regis Corporation

Server Assistant

Regis Corporation, Mequon, Wisconsin, United States, 53097

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Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities to exceed customer expectations and offers assistance accordingly.

Essential Functions:

Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests

Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests

Menu Knowledge

Greets guests when approaching table and matches food items with the correct guests

Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs

Friendly & Attentive Customer Service

Service Speed

Maintain a neat, organized front-of-house environment

Completes all opening, running and closing duties as assigned

Qualifications:

Team Player

Team Communication

Performs assigned tasks

Continuous development of food & beverage product knowledge

Customer Service Skills

Ability to maintain professionalism at all times

Ability to communicate clearly

Ability to work well with others

Ability to multi-task

General Physical Demands for the Position: Servers Assistants will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.

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