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T-Mobile

D2C Broadband Specialist

T-Mobile, Lansing, Michigan, United States

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Employer Industry: Telecommunications

Why consider this job opportunity

Base salary of $30,000 with annualized incentive target of $48,600

Guaranteed earnings of $20/hour inclusive of base pay and incentives

Comprehensive benefits package including medical, dental, and vision insurance, 401(k), and paid time off

Opportunities for career advancement and personal growth within a supportive work environment

Access to employee stock grants and stock purchase plans, promoting wealth-building

Flexible work arrangements with mobile service and home internet discounts available

What to Expect (Job Responsibilities)

Drive customer acquisition through door-to-door and community outreach activities to present broadband service offers

Conduct post-sale follow-up interactions to enhance customer satisfaction and service retention

Manage communication of service benefits and address customer inquiries to facilitate informed decisions

Collaborate with sales leadership to align outreach efforts with business objectives and market strategies

Perform additional duties/projects as assigned by business management as needed

What is Required (Qualifications)

High School Diploma or GED

Less than 2 years of experience engaging with customers in a direct sales or retail environment, preferably in telecommunications or consumer electronics

Less than 2 years of experience presenting and explaining complex product offerings to potential customers

Proven track record of meeting or exceeding sales targets in a target-driven sales role

Must be at least 18 years of age and legally authorized to work in the United States

How to Stand Out (Preferred Qualifications)

Certification as a Certified Sales Professional (CSP)

Certification as a Certified Professional in Learning and Performance (CPLP)

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