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Nova Management, Inc

Wireless Customer Experience Representative

Nova Management, Inc, Lehigh Acres, Florida, United States

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We believe that customer experience isn’t just a transaction, but also about building trust, creating meaningful connections, and leaving people feeling valued. As a

Wireless Customer Experience Representative

, you’ll be the welcoming face of AT&T in Fort Myers who ensures every B2B client interaction is handled with empathy and professionalism. Success here isn’t just about numbers; it’s also the quality of communication and the relationships you build.

It’s the Wireless Customer Experience Representative’s responsibility to listen attentively, tailor solutions to business needs, and make sure clients walk away confident in their choices. This opportunity requires passion about people and the desire to be part of a team that values service as much as results. Join

Nova Management Team

in helping redefine what customer care should look like!

The Wireless Customer Experience Representative must:

Welcome and engage business clients with professionalism and warmth. Present AT&T B2B services in a clear, approachable manner. Build lasting relationships through attentive listening and tailored solutions. Ensure client satisfaction while meeting performance goals. Collaborate with team members to enhance service delivery. Document client needs and feedback accurately. Represent Nova and AT&T with a customer-first mindset. Adapt communication style to diverse audiences.