Carrington
Remote Mortgage Advocate - Complaint Resolution
Carrington, Oklahoma City, Oklahoma, United States, 73116
A leading mortgage company is seeking a Mortgage Customer Service Advocate to work remotely. You will be responsible for resolving escalated customer complaints across multiple channels, ensuring adherence to company guidelines. Ideal candidates will have 3-5 years of experience in a legal customer complaint environment, strong analytical and communication skills, and the ability to work Pacific business hours. The position offers a pay range of $35-$40 per hour plus an annual bonus.
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