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Travelers

Outside Property Claim Associate

Travelers, Salem, Oregon, us, 97308

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Why consider this job opportunity

Salary range of $52,600.00 - $86,800.00, with performance-based cash incentive awards

Comprehensive health insurance coverage available from the first day of employment for employees and their eligible family members

Generous retirement plan with a dollar-for-dollar 401(k) match up to 5% and a fully funded pension plan

Minimum of 20 days Paid Time Off annually, plus nine paid company holidays

Opportunities for continuous learning and skill development, particularly in AI and digital transformation

Commitment to community involvement with a Matching Gift and Volunteer Rewards program

What to Expect (Job Responsibilities)

Actively participate in structured training classes covering insurance policies and claims processes

Review, investigate, and document 1st party property claims under supervision

Gather information from policyholders, claimants, and other relevant parties

Establish accurate scope of damages for building and contents losses

Maintain accurate records of claim activity in management systems

What is Required (Qualifications)

High School Diploma or GED and one year of customer service experience OR a Bachelor’s Degree

Valid driver's license

Strong attention to detail and organizational skills

Exceptional customer service skills and commitment to positive experiences for insureds and claimants

Ability to manage multiple tasks and prioritize effectively

How to Stand Out (Preferred Qualifications)

Previous internship or work experience in customer service or insurance

Strong verbal and written communication skills with the ability to convey information clearly

Basic conflict resolution skills and willingness to learn advanced techniques

#PropertyCasualtyInsurance #ClaimsManagement #CustomerService #CareerGrowth #EmployeeBenefits

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