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Medtronic

Field Service & Support Rep - West Region

Medtronic, Houston, Texas, United States, 77246

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Employer industry: Medical Device Technology

Why consider this job opportunity

Salary up to $109,200

Eligible for the Medtronic Incentive Plan (MIP) for short-term incentives

Comprehensive benefits package including health, dental, and vision insurance, tuition assistance, and retirement plans

Opportunity for career advancement in a leading healthcare technology company

Flexible remote work arrangement with 75% travel to enhance collaboration

Commitment to diversity and inclusion, fostering a supportive work environment

What to Expect (Job Responsibilities)

Provide in-house repair service and on-site technical support without sales quotas

Offer technical advice to customers and sales personnel regarding product-related inquiries

Serve as a liaison between sales teams and customers for technical issues

Conduct technical presentations at sales meetings and customer locations

Perform maintenance and technical support on medical devices, ensuring their functionality for surgeries

What is Required (Qualifications)

Bachelor's Degree

Minimum of 2 years of relevant experience, or an advanced degree with no experience

Strong communication skills to effectively liaise with customers and field partners

Technical background with the ability to troubleshoot and diagnose malfunctions

Familiarity with FDA regulations and medical device standards

How to Stand Out (Preferred Qualifications)

Previous experience in Technician/Field Services within the medical device industry

Knowledge of orthopedic anatomy, surgical protocol, and medical terminology

Experience with commonly used test equipment (e.g., dosimeters, power supplies)

Ability to read and understand schematics and engineering drawings

Excellent analytical skills and the ability to communicate complex issues clearly

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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