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Medtronic

Field Service & Support Rep - West Region

Medtronic, Las Vegas, Nevada, us, 89105

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Employer Industry: Medical Device Manufacturing

Why consider this job opportunity

Salary up to $109,200.00

Eligible for the Medtronic Incentive Plan (MIP) as a short-term incentive

Comprehensive benefits package including health, dental, and vision insurance, tuition assistance, and retirement plans

Opportunity for career advancement within a global healthcare technology leader

Remote work flexibility with 75% travel for collaboration and project completion

Inclusive culture that values diverse perspectives and fosters innovation

What to Expect (Job Responsibilities)

Provide in-house repair service and on-site technical support for Midas Rex drills

Serve as a liaison between field partners and key customers, addressing technical issues

Deliver technical presentations and provide technical advice to customers and sales personnel

Install, maintain, and troubleshoot equipment to ensure optimal performance

Keep accurate records of customer interactions and complaint resolutions

What is Required (Qualifications)

Bachelor’s Degree

Minimum of 2 years of relevant experience, or an advanced degree with no experience

Strong technology background with customer-centric mindset

Excellent analytical and communication skills to convey complex technical issues simply

Familiarity with FDA regulations and medical device standards

How to Stand Out (Preferred Qualifications)

Previous experience as a Technician/Field Services in the medical device industry

Knowledge of orthopedic anatomy, surgical protocols, and medical terminology

Ability to troubleshoot using technical skills and creativity

Experience with commonly used test equipment like dosimeters and signal generators

Capability to read and understand schematics and engineering drawings

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