Caesars Entertainment
Event Ticketing Specialist - Corporate (Las Vegas)
Caesars Entertainment, Las Vegas, Nevada, us, 89105
JOB SUMMARY:
This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Archtics system following Caesars Entertainment procedural best practices and established standards, then verifying the output.
The tool knowledge set for the position includes Archtics, Host and Host applications, TM1, EMT Event Management Tool. Must have excellent computer skills and be familiar with MS Excel and Outlook.
KEY JOB FUNCTIONS
Gather pending/confirmed ticketing show information
Confirm scaling, build new charts, update maps online
Build events in Archtics and TM ticketing systems
Operates from procedural lists, control records, and coding schemes to enter source event data using procedural “best practices” and established standards.
Incorporate events from Special Events/Casino Marketing into Archtics
Make inventory available to all sales channels
Create & update event manifests for live events, including price codes and event ID’s
Reclass event templates
Manage ticket templates, painter, and test prior to property release
Maintain retail exception packages
Maintain API’s
Manage all day of sale EMS lists into the Fulfillment Archtics List
Understanding contractual elements as it relates to the Caesars LUA and supporting venue fees
Communicate with properties to clarify submitted information to successfully complete requested event builds and updates
From time to time, will be responsible for other duties as assigned by National Event Creation Manager
EDUCATION and/or EXPERIENCE REQUIRED
2-4 years experience with the Ticketmaster System, or related field experience
Box Office experience is required – Overall awareness of the entertainment business is important
Must be computer literate with excellent data entry skills
Ability to handle high volume email communication with excellent inbox organization - experience with Outlook strongly recommended
Ability to multi-task in order to successfully handle multiple priorities with varying deadlines in a fast-paced environment
Demonstrates the ability to be self-directed, take initiative, be proactive, motivated, seek solutions, and understand the duties and perform them without waiting for instruction
Works well under supervision, with ability to interact with all levels of employees and partners
Upbeat and positive attitude with a teamwork mentality
Service oriented - Strong focus on internal and external partner support with genuine interest in interacting with and helping resolve issues
Literate and fluent in English – able to convey information and ideas clearly, with excellent written and oral communication skills
Good organizational skills, critical thinking skills, and attention to detail
Experience with Salesforce a plus
QUALIFICATIONS H. S. diploma or equivalent required. BA/BS degree is preferred.
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The tool knowledge set for the position includes Archtics, Host and Host applications, TM1, EMT Event Management Tool. Must have excellent computer skills and be familiar with MS Excel and Outlook.
KEY JOB FUNCTIONS
Gather pending/confirmed ticketing show information
Confirm scaling, build new charts, update maps online
Build events in Archtics and TM ticketing systems
Operates from procedural lists, control records, and coding schemes to enter source event data using procedural “best practices” and established standards.
Incorporate events from Special Events/Casino Marketing into Archtics
Make inventory available to all sales channels
Create & update event manifests for live events, including price codes and event ID’s
Reclass event templates
Manage ticket templates, painter, and test prior to property release
Maintain retail exception packages
Maintain API’s
Manage all day of sale EMS lists into the Fulfillment Archtics List
Understanding contractual elements as it relates to the Caesars LUA and supporting venue fees
Communicate with properties to clarify submitted information to successfully complete requested event builds and updates
From time to time, will be responsible for other duties as assigned by National Event Creation Manager
EDUCATION and/or EXPERIENCE REQUIRED
2-4 years experience with the Ticketmaster System, or related field experience
Box Office experience is required – Overall awareness of the entertainment business is important
Must be computer literate with excellent data entry skills
Ability to handle high volume email communication with excellent inbox organization - experience with Outlook strongly recommended
Ability to multi-task in order to successfully handle multiple priorities with varying deadlines in a fast-paced environment
Demonstrates the ability to be self-directed, take initiative, be proactive, motivated, seek solutions, and understand the duties and perform them without waiting for instruction
Works well under supervision, with ability to interact with all levels of employees and partners
Upbeat and positive attitude with a teamwork mentality
Service oriented - Strong focus on internal and external partner support with genuine interest in interacting with and helping resolve issues
Literate and fluent in English – able to convey information and ideas clearly, with excellent written and oral communication skills
Good organizational skills, critical thinking skills, and attention to detail
Experience with Salesforce a plus
QUALIFICATIONS H. S. diploma or equivalent required. BA/BS degree is preferred.
#J-18808-Ljbffr