Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Pierre, South Dakota, United States, 57501
A leading healthcare organization in Pierre, South Dakota, is looking for a Digital Voice of Customer (VoC) Program Leader. This role will drive the VoC strategy and facilitate data-driven decision-making by analyzing customer insights. Candidates should hold a Bachelor's degree and have at least eight years of experience in data analysis. Strong vendor management skills, particularly with Qualtrics, and excellent communication abilities are essential. This is a remote position with occasional travel, offering competitive compensation and comprehensive benefits.
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