Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Hartford, Connecticut, us, 06112
A healthcare services company in Hartford, CT, is seeking a Digital Voice of Customer Program Leader to lead its VoC strategy. The ideal candidate should have substantial experience in data analysis and project leadership, manage vendor relationships, and collaborate effectively across departments. Responsibilities include implementing effective VoC strategies, analyzing data to drive insights, and promoting a data-driven culture throughout the organization. Competitive benefits and professional development opportunities are offered.
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