Nova Management, Inc
Entry-Level Client Support Representative
Nova Management, Inc, Lehigh Acres, Florida, United States
Start Your Sales Career — Help Local Businesses Grow with AT&T
We are hiring an
Entry-Level Client Support Representative
to join our AT&T B2B crew. Get ready to handle client inquiries and introduce service options that help them do business better. This is a performance-driven role where building rapport and clear communication are your superpowers. The Entry-Level Client Support Representative can expect real customer interactions, as well as an environment that rewards persistence and great service.
The core responsibilities of an Entry-Level Client Support Representative are:
Answering business customer inquiries in person, providing solutions, and creating positive experiences. Initiating consultative outreach to small-business leads and introducing AT&T service options. Assisting clients in selecting packages and scheduling installations or demos. Logging interactions and follow-up tasks in CRM. Escalating technical or billing issues to specialized teams. Supporting account updates and contract renewals. Tracking client satisfaction and recommending retention tactics. Contributing to team knowledge base and best practices.
We are hiring an
Entry-Level Client Support Representative
to join our AT&T B2B crew. Get ready to handle client inquiries and introduce service options that help them do business better. This is a performance-driven role where building rapport and clear communication are your superpowers. The Entry-Level Client Support Representative can expect real customer interactions, as well as an environment that rewards persistence and great service.
The core responsibilities of an Entry-Level Client Support Representative are:
Answering business customer inquiries in person, providing solutions, and creating positive experiences. Initiating consultative outreach to small-business leads and introducing AT&T service options. Assisting clients in selecting packages and scheduling installations or demos. Logging interactions and follow-up tasks in CRM. Escalating technical or billing issues to specialized teams. Supporting account updates and contract renewals. Tracking client satisfaction and recommending retention tactics. Contributing to team knowledge base and best practices.