Vontier
Customer Service Representative (Bilingual)-9am-5:30pm EST *REMOTE POSITION*
Vontier, Stow, Ohio, United States, 44224
Employer Industry: Automotive Tools Distribution
Why Consider this Job Opportunity:
Competitive pay of $20/hour plus a $1 bilingual premium, $300 hiring bonus, commissions, and annual gainshare bonus
Comprehensive benefits package including medical, dental, vision, and life insurance
Generous paid time off: 15 vacation days, 12 paid holidays, and paid sick leave
Opportunity for career advancement and personal growth within a supportive work environment
Flexibility of remote work with no weekend shifts
Employee discounts, tuition reimbursement, and student loan payment assistance available
What to Expect (Job Responsibilities):
Assist franchised distributor customers with automotive tool selection, troubleshooting, pricing, and ordering
Handle inbound calls while providing accurate product information and assistance
Offer technical support regarding product specifications from the employer's catalog
Conduct suggestive selling of products through promotional programs
Input orders using internal ordering software systems and collaborate with subject matter experts to resolve queries
What is Required (Qualifications):
High school diploma or GED equivalent
Availability to work Monday-Friday from 9am-5:30pm EST
At least 1 year of call center experience or equivalent customer service experience
Bilingual fluency in Spanish, both spoken and written
Basic PC skills and effective verbal and written communication abilities
How to Stand Out (Preferred Qualifications):
ASE certification, automotive experience, or related trade school degree
Experience in suggestive sales or working with general automotive mechanics
On-the-job experience dealing with automotive tools
#AutomotiveTools #CustomerService #BilingualOpportunity #CareerGrowth #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why Consider this Job Opportunity:
Competitive pay of $20/hour plus a $1 bilingual premium, $300 hiring bonus, commissions, and annual gainshare bonus
Comprehensive benefits package including medical, dental, vision, and life insurance
Generous paid time off: 15 vacation days, 12 paid holidays, and paid sick leave
Opportunity for career advancement and personal growth within a supportive work environment
Flexibility of remote work with no weekend shifts
Employee discounts, tuition reimbursement, and student loan payment assistance available
What to Expect (Job Responsibilities):
Assist franchised distributor customers with automotive tool selection, troubleshooting, pricing, and ordering
Handle inbound calls while providing accurate product information and assistance
Offer technical support regarding product specifications from the employer's catalog
Conduct suggestive selling of products through promotional programs
Input orders using internal ordering software systems and collaborate with subject matter experts to resolve queries
What is Required (Qualifications):
High school diploma or GED equivalent
Availability to work Monday-Friday from 9am-5:30pm EST
At least 1 year of call center experience or equivalent customer service experience
Bilingual fluency in Spanish, both spoken and written
Basic PC skills and effective verbal and written communication abilities
How to Stand Out (Preferred Qualifications):
ASE certification, automotive experience, or related trade school degree
Experience in suggestive sales or working with general automotive mechanics
On-the-job experience dealing with automotive tools
#AutomotiveTools #CustomerService #BilingualOpportunity #CareerGrowth #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr