State of California
$3,861.00 - $6,276.00 per Month
Final Filing Date: 1/27/2026
Application Methods Electronic (Using your CalCareer Account) By Mail Drop-off
About the Role Under the supervision of a Supervisor I, the Analyst I is assigned less complex program-related responsibilities that require effective interpretation and implementation of the Knox-Keene Health Care Service Plan Act of 1975. The analyst will evaluate, monitor, and resolve standard complaints and health program activities within the Standard Complaint Branch (SCB).
Responsibilities • Interpret and implement the Knox-Keene Health Care Service Plan Act and related consumer/enrollee contracts.
• Evaluate, monitor, and resolve standard complaints within the SCB.
• Perform technical, consultative, administrative, and programmatic work in accordance with program policies and procedures.
Minimum Requirements
ANALYST I
Working Conditions The DMHC has locations in Downtown Sacramento and Rancho Cordova. The incumbent will work in a climate-controlled cubicle and/or office environment. The position may be eligible for hybrid telework subject to change. All employees who telework must be California residents and maintain California residency in accordance with Government Code 14200.
Application Instructions Complete applications and all required documents must be received or postmarked by the Final Filing Date of 1/27/2026. Applications may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov or by mail to:
Department of Managed Health Care DMHC Recruitment Attn: Human Resources Office 980 9th Street, Suite 500 Sacramento, CA 95814 Telephone: 916‑322‑8437 Email: Recruitment@dmhc.ca.gov
Additional Application Instructions Applicants must submit the following:
State Examination/Employment Application STD Form 678 (or electronic equivalent)
Resume (optional)
School Transcripts
Supplemental Questionnaire (SQ) – mandatory
Applicants must not include their Social Security Number or other confidential information on submitted documents. Contact Information Human Resources Contact: DMHC Recruitment (916) 322‑8437 Recruitment@dmhc.ca.gov
Hiring Unit Contact: Weda Thao (916) 255‑3894 Weda.Thao@dmhc.ca.gov
EEO Contact: EEO Office (916) 738‑3394 EEO@dmhc.ca.gov
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, family status, gender, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
Additional Information Benefits information can be found on the CalHR website and the CalPERS website. For more details about the Department’s mission and culture, please visit http://www.dmhc.ca.gov.
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Final Filing Date: 1/27/2026
Application Methods Electronic (Using your CalCareer Account) By Mail Drop-off
About the Role Under the supervision of a Supervisor I, the Analyst I is assigned less complex program-related responsibilities that require effective interpretation and implementation of the Knox-Keene Health Care Service Plan Act of 1975. The analyst will evaluate, monitor, and resolve standard complaints and health program activities within the Standard Complaint Branch (SCB).
Responsibilities • Interpret and implement the Knox-Keene Health Care Service Plan Act and related consumer/enrollee contracts.
• Evaluate, monitor, and resolve standard complaints within the SCB.
• Perform technical, consultative, administrative, and programmatic work in accordance with program policies and procedures.
Minimum Requirements
ANALYST I
Working Conditions The DMHC has locations in Downtown Sacramento and Rancho Cordova. The incumbent will work in a climate-controlled cubicle and/or office environment. The position may be eligible for hybrid telework subject to change. All employees who telework must be California residents and maintain California residency in accordance with Government Code 14200.
Application Instructions Complete applications and all required documents must be received or postmarked by the Final Filing Date of 1/27/2026. Applications may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov or by mail to:
Department of Managed Health Care DMHC Recruitment Attn: Human Resources Office 980 9th Street, Suite 500 Sacramento, CA 95814 Telephone: 916‑322‑8437 Email: Recruitment@dmhc.ca.gov
Additional Application Instructions Applicants must submit the following:
State Examination/Employment Application STD Form 678 (or electronic equivalent)
Resume (optional)
School Transcripts
Supplemental Questionnaire (SQ) – mandatory
Applicants must not include their Social Security Number or other confidential information on submitted documents. Contact Information Human Resources Contact: DMHC Recruitment (916) 322‑8437 Recruitment@dmhc.ca.gov
Hiring Unit Contact: Weda Thao (916) 255‑3894 Weda.Thao@dmhc.ca.gov
EEO Contact: EEO Office (916) 738‑3394 EEO@dmhc.ca.gov
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, family status, gender, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
Additional Information Benefits information can be found on the CalHR website and the CalPERS website. For more details about the Department’s mission and culture, please visit http://www.dmhc.ca.gov.
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