Relationship Banker I - 20 hr. part-time (Griffin Branch)
Regions Bank, Griffin, Georgia, United States, 30223
Overview
Position Type : Part time Thank you for your interest in a career at Regions. Regions believes associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities for growth, development, and upward mobility. Regions is committed to safeguarding private and personally identifiable information you submit. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and the Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and over the phone, contributing to improving the financial wellness of customers. The role aims to create meaningful personal connections with customers while processing transactions, identifying ways Regions can meet customer needs, and assisting in resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are seeking growth and upward mobility.
Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on banking accessibility and convenience. Strong communication skills and the ability to provide personalized customer service are required.
Primary Responsibilities
Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs (deposits, withdrawals, payments, and other typical teller transactions)
Answer customer inquiries regarding products and services; fulfill basic servicing requests (new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution)
Develop relationships with customers and stay informed about their relationship with the bank
Educate customers on standard consumer products and digital solutions (mobile, online, and ATM offerings)
Assist branch and fellow team members with basic tasks to aid in customer problem resolution
Refer customers to an internal team of experts when more complex financial goals and needs are identified
Follow bank processes and procedures; adhere to applicable laws and regulations; complete duties delegated by the Branch Manager; manage, identify, and report operational risks
Assist in achieving branch targets by identifying customer needs and providing appropriate guidance on Regions’ solutions
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
Note: This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustaining attention to a monitor
Ability to walk and stand for extended periods
Ability to lift up to twenty (20) pounds
Preferences
One (1) year of banking, cash-handling, and/or customer service experience
Skills And Competencies
Adherence to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Strong customer focus and relationship-building skills
Position Type Part time
Compensation Details Pay ranges are job-specific and provided as a point-of-market reference. Pay varies based on experience, skills, knowledge, contribution, job location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level.
Minimum Job Range Target: $41,581.16 USD
Median $49,224.00 USD
Incentive Plans This role is eligible to participate in a formulaic incentive plan with potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. The following is a synopsis for informational purposes and not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Note: Benefits and plans may be changed, amended, or terminated at Regions at any time. To learn more about Regions’ benefits, please visit the Regions benefits page.
Location Griffin, Georgia
Equal Opportunity Equal Opportunity Employer, including Disabled/Veterans. Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at the discretion of the company.
End of description.
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Position Type : Part time Thank you for your interest in a career at Regions. Regions believes associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities for growth, development, and upward mobility. Regions is committed to safeguarding private and personally identifiable information you submit. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and the Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience on the cash line and over the phone, contributing to improving the financial wellness of customers. The role aims to create meaningful personal connections with customers while processing transactions, identifying ways Regions can meet customer needs, and assisting in resolving end-to-end customer service inquiries. This role is suitable for candidates with prior teller, limited banking, or some retail sales experience who are seeking growth and upward mobility.
Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on banking accessibility and convenience. Strong communication skills and the ability to provide personalized customer service are required.
Primary Responsibilities
Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs (deposits, withdrawals, payments, and other typical teller transactions)
Answer customer inquiries regarding products and services; fulfill basic servicing requests (new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution)
Develop relationships with customers and stay informed about their relationship with the bank
Educate customers on standard consumer products and digital solutions (mobile, online, and ATM offerings)
Assist branch and fellow team members with basic tasks to aid in customer problem resolution
Refer customers to an internal team of experts when more complex financial goals and needs are identified
Follow bank processes and procedures; adhere to applicable laws and regulations; complete duties delegated by the Branch Manager; manage, identify, and report operational risks
Assist in achieving branch targets by identifying customer needs and providing appropriate guidance on Regions’ solutions
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
Note: This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustaining attention to a monitor
Ability to walk and stand for extended periods
Ability to lift up to twenty (20) pounds
Preferences
One (1) year of banking, cash-handling, and/or customer service experience
Skills And Competencies
Adherence to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Strong customer focus and relationship-building skills
Position Type Part time
Compensation Details Pay ranges are job-specific and provided as a point-of-market reference. Pay varies based on experience, skills, knowledge, contribution, job location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position location and level.
Minimum Job Range Target: $41,581.16 USD
Median $49,224.00 USD
Incentive Plans This role is eligible to participate in a formulaic incentive plan with potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible and comprehensive. The following is a synopsis for informational purposes and not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Note: Benefits and plans may be changed, amended, or terminated at Regions at any time. To learn more about Regions’ benefits, please visit the Regions benefits page.
Location Griffin, Georgia
Equal Opportunity Equal Opportunity Employer, including Disabled/Veterans. Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Higher-volume postings may remain active longer due to business need and may be closed at any time at the discretion of the company.
End of description.
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