Occupancy Specialist II (Laurel Estates)

divh2Spanish Speaking Occupancy Specialist II/h2pWinnCompanies is excited to offer a $2,500 sign-on bonus for the Spanish Speaking Occupancy Specialist II position at Laurel Estates! Laurel Estates is a 277-unit affordable housing community located in Waterbury, CT./ppIn this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at the property by working with multilayered affordable programs./ppResponsibilities/pulliProcess initial, interim, and annual recertifications./liliNotify residents of their impending recertifications using notices supplied by Property Management Software./liliConduct the recertification interviews with residents./liliReview each recertification to ensure that all checklist items are complete./liliSend recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores)./liliComplete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority./liliAssist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary./liliEnsure all information is accurate and entered in the Property Management Software./liliComply with company policies regarding the proper treatment of Tax Credit and Resident files./liliAssist the Property Management staff with all facets of the move-in process./liliEnsure that files comply with the regulations of all funding/regulatory agencies./liliEnsure recertifications are fully completed and executed with Property Manager and resident signatures by the date due./liliEnsure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely./liliEnsure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc./liliShow vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process./liliPerform special assignments as necessary./li/ulpRequirements/pulliHigh school diploma or GED equivalent./lili3-5 years of relevant work experience./liliBilingual in Spanish and English./liliExperience with computer systems, including web-based applications and Microsoft Office./liliExcellent customer service skills./liliSolid verbal and written communication skills./liliGood organizational and administrative skills./liliAbility to consistently meet required deadlines and follow schedules./liliAbility to complete repetitive tasks with a high level of detail./liliAbility to process initial, interim and annual recertifications./liliAbility to plan and schedule 4 months of work activity./li/ulpPreferred Qualifications/pulliAssociates degree./liliPrior experience working with Project-Based Section 8 and LIHTC./liliPrevious property management experience./liliExperience with Real Page or One Site property management software./liliSpecialist in Housing Credit Management (SHCM) certification./liliCertified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certifications./li/ul/div